Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

April 8, 2021

We have a physical bricks and mortar shop and this app is great - looks good and works well. Huge thanks for oustanding help from Flora who tweaked everything after we'd updated our theme. She was speedy and brilliant and everything works like a charm!. Thank you!

The Harbour Bookshop
United Kingdom
Over 1 year using the app
Zapiet replied April 9, 2021

Hi Jane,

Thank you for the lovely review!

I'm very happy I could help you out with getting our app set up on your new theme.

We are here should you need anything else.

Have a great day!

Flora

Edited September 3, 2021

Been using them for a few months and their customer service is top notched! They readily assist with theme migrations too. Thanks

Uglyfood
Singapore
Over 1 year using the app
October 3, 2019

The people at Bold Commerce are extremely helpful, patient and friendly. Their support is A list IMHO and I'd recommend their apps to anyone who is using Shopify.

TOWN FLYR
United States
Over 1 year using the app
December 6, 2018

Love this app, does exactly what i need it to do for my florist shop so people can choose delivery dates or instore pick up, The team at Zapiet have been amazing at fixing things when i changed my theme over to a new one

That Little Flower Shop
Australia
Over 1 year using the app
August 16, 2022

excellent service. zapiet provided help all the way. great app, solve problem. worth it. wonderful 100

River Ash Bakery
Singapore
Over 1 year using the app
Zapiet replied September 1, 2022

Thank you for your review, I’m glad to hear that we were able to help you with Store Pickup + Delivery!

You know where to find us, if you have other questions!

Best regards,
Jelizaveta

February 1, 2022

We tried this app for its additional robust pickup and delivery features that Shopify doesn't have in its out of the box state. It's a little tough to get everything set up correctly, but Zapiet's support and documentation / help articles are the best! Highly recommend!

Craft Cakes
United States
Over 1 year using the app
Zapiet replied February 7, 2022

Hi there.

Thanks for the lovely review!

So glad we could help with you. If you need us again you know where we are!

Jayne

November 1, 2017

Great support, and super helpful app for what I need!

Persephone Supply
United States
Over 1 year using the app
November 10, 2021

This app is great. We use it across 5 different stores. Customer service is unbelievable - they're always available on chat and field questions and help to sort things out very quickly.

Montrachet
Australia
Over 1 year using the app
Zapiet replied November 19, 2021

Hi there,

Thanks for the amazing review! We're really pleased to hear that you're enjoying our app and using it on multiple stores!

Cheers,
Klaudia

May 9, 2022

This app along with the Zapiet app for delivery by Zip code has added much needed functionality to my store. I needed some help to get all the settings correct in the beginning but once it was all set up it has worked perfectly.
Also, Support has been very responsive when I do have an issue.

Flowers For Jane
Australia
Over 1 year using the app
Zapiet replied May 10, 2022

Hi there,

Thank you for your fantastic review! We're so happy to hear you're loving using our two apps together.

Best wishes,
Bogi

October 15, 2022

Kitty was very helpful in doing some minor customization work for me and guided me through a fix to correct an issue that I had when I was adding a new digital product.

Fresh Flower Bar
United States
Over 1 year using the app