Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

January 26, 2024

Makes farmers market pickup options a BREEZE with ONE central inventory. Does what Shopify can't, and the customer service is INCREDIBLE. Seriously you have to check out this app.

StoneGrindzChocolate
United States
7 days using the app
Zapiet replied February 4, 2024

Hi Steven,

It had been my pleasure to assist you, and I was delighted to see that my help and the work of our team had been greatly valued!

Be sure you are always welcome to message us whatever you need!

Faithfully,
Pavlo

January 19, 2024

Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!

Fleurish Flower Shop
Canada
About 21 hours using the app
Zapiet replied January 22, 2024

Hi Jaime,

Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app
It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website.
Should you have any further questions or need additional assistance, please don't hesitate to reach out.
Kind regards,
Jessica

January 16, 2024

Supporto tecnico degno di questo nome! Davvero disponibili e molto celeri nell'aiutare a risolvere le problematiche, anche di compatibilità con altre App. Super consigliata. Fa tutto quello che viene descritto.

ILAMALÙ
Italy
About 1 year using the app
Zapiet replied January 21, 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our technical support. Your review means a lot to us, and we're delighted that our product meets your expectations. If you ever need further assistance, feel free to reach out. It is always our pleasure to help! ✨

-J Barjum 🫶🏻

February 16, 2024

Zapier is much better than the other apps available. It is not only the app, but the amazing staff. High 5 to Jessica for the enormous support on helping to get the app installed and during the setup process. Jessica was exceptionally helpful and knowledgeable. I appreciate her support.

Ballooneers Online Store
United States
About 8 hours using the app
Zapiet replied February 19, 2024

Thank you very much Juan for taking the time to leave such a lovely review

It was delightful chatting with you and assisting in the installation and setup of your pickup and local delivery using our Zapiet - Pickup + Delivery app for your store.

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Warm regards,
Jessica

January 12, 2024

Great app and very easy to work with.

POPPartyballoons
United States
Almost 2 years using the app
Zapiet replied January 14, 2024

Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

March 19, 2024

Very customizable app and support is top notch. Thank you!

URGE Juice and Kitchen
United States
2 months using the app
Zapiet replied March 21, 2024

Hi there,

It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app!

If anything else ever comes up, don't hesitate to reach out, our team is always happy to help

-Steph

December 22, 2023

Support was fast and app works well.

Nature's Select Dayton
United States
Over 3 years using the app
Zapiet replied January 2, 2024

We're delighted to hear you are satisfied with the functionality of our app, Ryan! If you have any more inquiries or if there's anything else we can assist you with, please don't hesitate to contact us. It is always our pleasure to help! ✨

Best,
Jeanette

November 14, 2023

Jessica was a huge help in setting up Zapiet on my online store. She worked with me over two days to get things set up correctly and was extremely responsive. Thank you, Jessica!

Shop CBD Kratom
United States
Over 3 years using the app
Zapiet replied November 16, 2023

Hi David,

Thank you very much for taking the time to leave such a lovely review

It was my pleasure working with you to set up your store with our Zapiet - Pickup + Delivery app and all if the different features, including the distance validation via zip codes and rates.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

February 29, 2024

Great service. Quick and efficient

Kenai-Red Fish Company
United States
3 months using the app
Zapiet replied March 3, 2024

Hi Allison,

Thanks for the stellar review 🤩

We're delighted to know our support for Zapiet - Pickup + Delivery was quick and efficient for you.

If there's anything more you need, feel free to give us a heads-up.

Cheers,
Klaudia

December 7, 2023

I've been using this for a year now and haven't encountered any problems. Their support is very helpful and responsive to all of my inquiries.

Mega Q Mart Online Palengke
Philippines
Almost 2 years using the app
Zapiet replied December 14, 2023

Hi there!

Thank you so much for your kind words!

We truly appreciate your feedback and are delighted to hear about your positive experience with our app.

If you ever need any further assistance, please do not hesitate to reach out to us. We are always here to help.

Warm regards
Betty