Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing local delivery and curbside pick-up services. They appreciate its easy setup, affordable pricing, and diverse features, including the ability to handle different delivery times for various products. The app's seamless integration with Shopify and other apps, along with its responsive and knowledgeable support team, are also praised. Regular updates and 7-day live-chat support are additional benefits.

Edited April 6, 2021

Support was quick to respond and very helpful in guiding me how to set up my zip codes for delivery.

Rejoice Balloons LLC
United States
About 1 year using the app
April 11, 2022

The support team is incredible. Within minutes of reaching out, I was put in contact with Jessica over live chat. She was great. She quickly resolved my issue and then took the time to walk me through the solution with screenshots and examples.

Harper's Garden Centre
Canada
About 1 year using the app
Zapiet replied April 11, 2022

Thank you so much for taking the time to write such a nice review.

I'm glad that I was able to help and if you have any other questions, please do not hesitate to jump back on our live chat.

Best wishes,
Jessica

May 16, 2020

This app has been instrumental in our shift from an entirely in-person retail experience to a more diversified model (thanks to COVID-19). It takes considerable time to ensure that you have it configured just right --and it might not necessarily do everything the way you want-- but it's key that you take the time to understand it and test it after configuration. It's not safe to assume that the way you want something to work/function is always the 'best' way, so keep an open mind about customer workflows. After five weeks of use, this app has been a game-changer for our business. Also, the customer support team has been very helpful on a number of questions.

Reveille Ciderworks
United States
About 1 year using the app
July 30, 2019

They were up at Midnight helping us fix some problems we had on the delivery side of our business! Thank you so much for the timely response.

Emberz Delivery
United States
About 1 year using the app
January 19, 2018

Sam you are absolutely amazing! Unfortunately I haven't spoken with Andy. But I'm sure he is just as awesome as Sam is! Sam was fantastic with answering pretty much every single question I had! Trust me I had plenty. All new to this, and Sam made me feel very comfortable with setting up store pickup + Deliveries! With just a two man operation they answered pretty quickly to e-mails. Which to me says a lot! Honestly, I would recommend this app if your looking for awesome people to work with and this amazing app for your website! It`s deffintly a game changer for sure! Thank You Sam!

Jpflowers
United States
About 1 year using the app
December 14, 2019

Store Pickup + Delivery is the backbone of our online store and is an incredibly well-built app. Their customer service is legendary! No matter who I deal with at Zapiet I always always get exceptional customer service who go the extra mile to be meticulous in their work and response. Well done Zapiet! Customer forever!

Tiffinly
Australia
About 1 year using the app
May 26, 2020

Great app and great support - they even customised part of my theme for me! App does exactly what I needed it to do. Great support from Ismail and others. Thank you

Tresco Stores
United Kingdom
About 1 year using the app
Edited November 28, 2019

Great APP, really easy to use !
We use it since 6 months and it helped us to grow our business ans to stay focus on our productions.
The team is really professional, they answer really fast and clear.
thanks a lot to Ismael :)

Ferme Revivance
France
About 1 year using the app
January 10, 2021

Aaron gets a million gold stars by his name.... thank you. Quick service, Quick help, Even on a Sunday! Kirk @ ACME Floral San Francisco, California, U.S.

ACME Floral Co.
United States
About 1 year using the app
Zapiet replied January 11, 2021

Thanks for your review Kirk!

Glad to hear you had a great experience with us and Aaron was able to help you out.

Best wishes,

Bogi

November 28, 2016

Fanatatsic support and app from these guys, very recommended.

Heavy Rep Gear
United Kingdom
About 1 year using the app