Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

June 16, 2017

I am writing this review after having an issue... an issue that was not the fault of the app, but due in part to the accelerated speed of technology advancements, requirements, changes, and improvements - the alterations did not gel with the app I had previously installed (the update was available, but I am not proficient enough in the multistep revisions to save myself).
I use Shopify for my store, Store Pickup + Delivery is the ONLY app I can use to meet my specific and unique needs.

I called for help, and my call was answered! These guys are the real heros of today, not nearly enough credit goes to developers who keep our back of house operations running.
As technology advances, and changes occur more readily and applications have to talk to other code developed by outside developers, you need to have a dedicated team of caring and competent people on your side. I will stick with these guys for the long term, they have my business, they saved my rear in a critical situation and I could never ask for more than their excellent customer service, and knowledgable responses.

Shannonskitchencompany
United States
About 1 year using the app
December 14, 2019

Store Pickup + Delivery is the backbone of our online store and is an incredibly well-built app. Their customer service is legendary! No matter who I deal with at Zapiet I always always get exceptional customer service who go the extra mile to be meticulous in their work and response. Well done Zapiet! Customer forever!

Tiffinly
Australia
About 1 year using the app
May 26, 2020

Great app and great support - they even customised part of my theme for me! App does exactly what I needed it to do. Great support from Ismail and others. Thank you

Tresco Stores
United Kingdom
About 1 year using the app
January 10, 2021

Aaron gets a million gold stars by his name.... thank you. Quick service, Quick help, Even on a Sunday! Kirk @ ACME Floral San Francisco, California, U.S.

ACME Floral Co.
United States
About 1 year using the app
Zapiet replied January 11, 2021

Thanks for your review Kirk!

Glad to hear you had a great experience with us and Aaron was able to help you out.

Best wishes,

Bogi

November 28, 2016

Fanatatsic support and app from these guys, very recommended.

Heavy Rep Gear
United Kingdom
About 1 year using the app
September 10, 2019

To the best of my knowledge, I tried all of the store pickup apps in the Shopify app store before picking this one. It fits our needs better than any of the others. We don't use all the features (delivery, tracking pickups within the app) so the price is a little high, but the ease of use for customers has cut down on confusion so much that it's still worth it. Recommend.

Twisted Yarn Shop
United States
About 1 year using the app
August 9, 2016

Super awesome. Definitely a must for all with brick and mortar store(s). This is the way the customer shops today, get information on the internet, purchase online and wah lah get item(s) same day. Just like what the big boys are doing. On top of that the support team is stellar. Thank you Sam and your team at Zapiet.

Babysupermarket
United States
About 1 year using the app
Edited November 28, 2019

Great APP, really easy to use !
We use it since 6 months and it helped us to grow our business ans to stay focus on our productions.
The team is really professional, they answer really fast and clear.
thanks a lot to Ismael :)

Ferme Revivance
France
About 1 year using the app
July 30, 2019

They were up at Midnight helping us fix some problems we had on the delivery side of our business! Thank you so much for the timely response.

Emberz Delivery
United States
About 1 year using the app
May 18, 2022

This app has helped me a lot, as our whole work revolves around pickup and delivery, the support is extremely helpful and they have resolved any issues we had

Bakealicious By Gabriela
Australia
About 1 year using the app
Zapiet replied May 18, 2022

Hi there,

Thanks for the kind review. It's great that our app has been helpful to your store.

I'm glad we could get your preparation times sorted out over chat.

We're always here if you need us again!

Jayne