Zapiet ‑ Pickup + Delivery , 1,409 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.
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We have been with this app since the beginning of COVID. It definitely had its challenges with the influx of users, but a year later, it now has a chat and is much easier to access help. They even customized some things for us, which is great (like a colour button)
Hi Sabrina,
I'm happy to hear you have seen our app grow and I'm happy you could grow alongside us.
We really appreciate all our Merchants' feedback so we can constantly improve the app.
Please do not hesitate to reach out should you need anything else!
Have a lovely day,
Flora
Setup is easy and I needed a custom install on my theme which they did in less than a few hours. Highly recommend!
Great App and must for Shopify!
The app is fantastic, the service is even better. It is vital to have a team you can trust when you own a small business. They are top notch!
Hi there,
Thanks for your lovely review! We're here for you :)
Best wishes,
Bogi
That’s great To be able to force a given list of delivery date.
But more that the app itself We would like to thanks the very kind and reactive support behind.
They reply quickly and even we faced some minor issues they took the necessary actions in due time.
Thank you Team!
This is the ideal app : easy to integrate and perfect for specific delivery needs such as limiting delivery districts and slots of time, that could be very interesting for foodtech websites.
In addition, the sales support was more than efficient, always available with useful explanations.
Furthermore, there are a lot of new features to be published since they work very hard in improving the app taking into account customers needs !
WOW! Absolutely exceptional customer service. Fast, friendly and very professional.
The help I got from the staff with the integration was faultless, they could not have been anymore professional and knowledgeable. This app does all it says and more.
I highly recommend this app, I could not operate without it.
Thank you to the staff for having service as great as the product.
SUPERB customer service by Klaudia! Helping me every step of the way! I really appreciate your patience and support!
Hi Karen,
Thank you so much for the wonderful review!
It was a pleasure assisting you and please feel free to jump back on chat any time 😊
Kindest regards,
Klaudia
Having a brick and mortar store, we needed to have store pick up and a shipping option available to our customers and the app allowed us to do just that in a simple effective way. The support was fantastic, very professional and timely. We ran into some trouble with the installation and Zapiets' support team tweaked the code to better match our theme. I would definitely recommend it.
We implemented this app to help control lead / preparation times for some of our products that require advance ordering. We also use it for scheduling our curbside pickup. We had a need for some support to get functionality perfected, and was really impressed both with the support and resulting functionality. Highly recommend if you are looking for curbside pickup &/or delivery scheduling, especially if you have a need to use differing lead times per product. Update: July 2021 - Their customer support is nothing short of amazing; we ran into some unique issues and they resolved them promptly!