Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,688)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust management of shipping, local delivery, and in-store pickup options. It is praised for its flexibility, customization, and reliable performance, particularly in scheduling. Exceptional customer support is frequently highlighted, with quick and effective resolutions. The app is user-friendly, integrates well with Shopify and other apps, and is valued for its enduring reliability in the ecommerce space.

March 27, 2018

Awesome customer service and easy to use app ! Thank you so much !!

Ishop Reunion
Réunion
Over 1 year using the app
Edited April 11, 2020

Fantastic customer service, always responsive, app allows us to do exactly what we need in terms of local delivery and pick up.

Domestique Wine
United States
Over 1 year using the app
March 22, 2023

Great support! Helped me with my issue quickly and in a professional way. Recommended over other options.

Farm.One
United States
Over 1 year using the app
Zapiet replied March 22, 2023

Hello Robert,

Thank you for taking the time to leave us this lovely review ! Don't hesitate to contact us again if you have any more questions about our Zapiet - Pickup + Delivery app and we'll be happy to assist you :)

All the best,

Sandy

Edited January 31, 2023

Super helpful customer service! I was having an issue connecting FedEx to my account and they helped through every step to get this resolved!!

Lizzie Bee's Flower Shoppe
United States
Over 1 year using the app
Zapiet replied February 1, 2023

Hi there!

It was a pleasure assisting you with your FedEx rates 💚 we are always happy to assist so do not hesitate in reaching back here should you need anything else!

Wishing you a nice day,

María

Edited July 29, 2020

I would recommend this app to anyone that owns their own business and want to offer local delivery or in-store pickup. They are great at helping you out when you first get started to make sure that everything is set up correctly and working as well. If you ever have a problem they are on it right away.

Nutrishop Mountain View
United States
Over 1 year using the app
February 11, 2019

I was getting SUPER frustrated when our check out button wouldn't work the day we were going to launch our Valentines day product for local delivery. Thankfully, Andrew came in to save the day! Not only did he fix our issue, but also edited the widget so it would match our brand better. So thankful for amazing customer service that goes the extra mile! Thank you Andrew!

Sugar + Spoon
United States
Over 1 year using the app
November 24, 2023

We love the app, it makes our lives so much easier being able to put all our different types of order and delivery services in one place. It is rare we have any issues, and then it's usually is a small compatibility issue with updates or themes, but what really makes it for us is the great customer service when you need it. Sandy has helped us resolve things quickly and checks in to make sure everything is smooth running again. Thank you team.

Chorlton Cheesemongers
United Kingdom
Over 1 year using the app
Zapiet replied November 29, 2023

Hello Christopher,

I'm so happy to see that you're happy with our Zapiet - Pickup + Delivery app. Thank you for taking the time to leave us review!

We'll be near, if ever there is anything else we can help you with.

All the best,

Sandy

Edited December 1, 2024

Great support from Anggy & Leo

Furniture Reuse
United Kingdom
Over 1 year using the app
Zapiet replied June 15, 2023

Thank you very much for taking the time to review our Zapiet - Pickup + Delivery app.

I was our pleasure assisting you.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Anggy & Leo

June 16, 2020

I recently added this app to my Shopify store as this appeared to be the only product that could fulfil all my requirements for both shipping and collection. It was through the trial period that I made contact with the support, they have been excellent! If you want a great product with great support, look no further.

Birtwistles Catering Butchers
United Kingdom
Over 1 year using the app
September 25, 2020

It was quite confusing with the various features that this application offers, but after the 1 hour consultation session, it helped me to clear up the problems I faced, and helped me to understand on how to use the application better. Bogi, my professional consultant assigned to me, was very friendly and helpful, and gave advice and alternatives to problems that Zapiet couldn't implement. Overall, I would recommend this application to anyone who wants a more streamlined approach with rich features!

The Florte
Singapore
Over 1 year using the app
Zapiet replied September 25, 2020

Hey Ashton,

It was my pleasure to guide you through the setup of Store Pickup + Delivery, glad I was able to clear up your problems and answer your questions!

Bogi