Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

November 11, 2021

This app was exactly what I was looking for. Their support team went above and beyond to help me with setup and I wouldn't hesitate to recommend their app to other business users.

High Steaks
Canada
9 months using the app
Zapiet replied November 17, 2021

Hi,

Really great to hear our app is meeting your needs, and our team were able to guide you setting up! Thanks for taking the time to let us know :)

Best wishes,

Bogi

August 17, 2022

Good service and good supports !! Worse it to pay for it!
It is exact function that I would like to add to my site

LES BISCUITS17
South Korea
9 months using the app
Zapiet replied September 1, 2022

Hi and thank you for the review!

We're glad to hear that our Store Pickup + Delivery app is able to empower your site with the features you need.

July 12, 2021

I used this app for free pick up services for my store, I needed an app that could offer free pick up on only certain items and disable shipping as well.
The customer service is GREAT! They respond fast and with extremely detailed and step by step instructions, making the app even easier to use!

MyNationalPrinting
United States
9 months using the app
Zapiet replied July 13, 2021

Hi there!

Thank you so much for the lovely review! It was my pleasure helping you set up your store.

Should you need anything else, were here for you.

Have a lovely day,

Marija

March 2, 2015

Beautiful integration and superior customer service. Any merchant should strive to have Andrews amazing customer service.

Morgue Juice
United States
9 months using the app
March 12, 2018

Great App and fantastic support from the Zapiet team. This app works fantastic across multiple store pickup and delivery locations as well as handles complex shipping rules. A perfect choice for those looking for multiple shipping methods that all work together seamlessly. Highly recommended to all.

Cpap Direct Au
Australia
9 months using the app
July 8, 2019

The app is super helpful for my website and the whole team is great and very responsive excellent customer service.
Had some issues with my new theme and he jumped right in and took care of them so everything works smoothly.

Baked Cravings
United States
8 months using the app
September 24, 2020

This app is quite easy and has a lot of options I can configure. The support team was great and helped me out many times.

Kadō Cakeshop
Canada
8 months using the app
Zapiet replied September 24, 2020

Hey Ekatrina,

It was a pleasure speaking with you and I'm glad I was able to assist you today.

If there's anything else we can do to help you, please don't hesitate to reach out!

Thanks,

Stephane

February 2, 2023

Fantastic quick support. Cant fault the level of customer service and detailed replies received. thank you

Plantila
United Kingdom
8 months using the app
Zapiet replied February 2, 2023

Hi there,

Thank you for the lovely review!

I am glad I could assist you on live chat with configuring our app's settings to best facilitate local delivery on your store.

Have a lovely day,
Flora

January 27, 2020

Works great to allow us the option of multiple delivery options for our customers! Customer service was excellent.

Big Spoon Kitchen
United States
8 months using the app
October 5, 2021

The customer support is fantastic. They have solved all my problems every time! Thanks Jessica!!!!!

Trees for Tuition
United States
8 months using the app
Zapiet replied October 6, 2021

Hi there,

Thank you for the wonderful review!

It was lovely chatting with you and I'm so glad that we got everything resolved.

Please do not hesitate to jump back on the chat if you have any other questions.

Cheers,

Jessica