Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

November 27, 2016

Customer service is amazing, I cannot ask for more. The application is something that will help my business grow.

Portofinos Town Pizza
United States
7 months using the app
August 26, 2020

This app has been a great addition to my Shopify store. I am so grateful to have found something so easy to use that uncomplicated my life. The customer service is excellent - they have helped me out right away - every time.

Lea Lana's Bananas
United States
7 months using the app
Zapiet replied August 26, 2020

Hey Guys,

Thank you so much for leaving a positive review,

The whole team have been working super hard to improve our customer support and ensure our customers receive a fast, friendly and efficient response and we are really starting to see the positive results from all of our hard work.

If there is anything we can assist you with in the future, just let us know, we are always happy to help :)

Thanks,

Ronan

Edited February 23, 2023

I highly recommend this app to anyone needing a delivery date picker widget. The product is fantastic and the support goes above and beyond to ensure you are set up correctly. The ongoing support this give is also amazing. Go give it a go, you will be satisfied with the app.

Eversfield Organic
United Kingdom
7 months using the app
Zapiet replied March 22, 2023

Hi Anna,

It was my pleasure helping you this evening with our Zapiet - Pickup + Delivery app, the tags, rates, integrations, etc.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

October 19, 2020

Excellent customer support and great app functionality. it is easy to set up and integrate. with other apps and gives you better control over the deliveries and functionalities.

Love Orchids
United Kingdom
7 months using the app
Zapiet replied October 20, 2020

Thanks so much for all the love. We’re happy and proud to be a part of your Orchid store!

Wishing you all the best,

Sebastian

March 24, 2017

The folks at Zapiet (the team behind Store Pickup + Delivery) are the absolute best. They're a small team--like my own company--but they offer better support than any other developer I've ever worked with.

We're implementing a new preorder system in an industry that's never had one before, and Pickup + Delivery is an integral part of our platform. The developers have worked with me, even creating a collaborator account on my store so they could do some of the work *for* me, in order to get our new platform off the ground.

I couldn't be happier with the service they've provided or the quality of their product.

Vault Comics
United States
7 months using the app
November 4, 2020

Great app that is perfect for offering store pickup, local delivery and/or shipping. Very easy to setup, and amazingly great support if you get stuck/something doesn't work.
Has a great amount of features which are constantly being added too.
Would highly recommend.

Brick Brewery
United Kingdom
7 months using the app
Zapiet replied November 6, 2020

Hey Brick Brewery,

Thanks a million for your kind words!

I am delighted to hear that you had a great experience not only with our app but also with our amazing customer support team.

If you need any further assistance don't hesitate to get in touch with our support team.

Have a great weekend.

Kind regards,

Ronan

March 1, 2017

We have been using this for a few months now and it works fantastically well. It allows us to support hundreds of stockists by directing traffic of our products to store and also provide easy access to a choice for consumers.

The support is also very very good, always respond promptly and the only time i was made aware of a security issue which came from shopify, these guys at zapiet had already fixed it.

Keep it up!

Roof Windows 4 You
United Kingdom
7 months using the app
December 9, 2021

Very intuitive app and great for what my store needs. Sandy's customer support was fantastic... she made sure I understood every step and helped me with my multiple questions.

merkado fresco
Mexico
7 months using the app
Zapiet replied December 10, 2021

Hi there,

Thank you for your kind words! It was a pleasure discussing with you on our live chat and making sure that your configuration was matching your needs.

Don't hesitate to reach back, if there is anything else you need help with,

Sandy

September 12, 2016

Support was top notch. Sam was great with all sort of questions I had. And even made a few custom changes so that it fit my store a better. Highly recommend.

Capital Larder
United Kingdom
7 months using the app
November 14, 2019

Wow! Ismail, you helped to get delivery working immediately on my site! Thank you for getting me up and running! You are wonderful! Thank you!!!!!!

Beth's Table Grazing Boxes, Boards and Tables
United States
7 months using the app