Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

March 24, 2017

The folks at Zapiet (the team behind Store Pickup + Delivery) are the absolute best. They're a small team--like my own company--but they offer better support than any other developer I've ever worked with.

We're implementing a new preorder system in an industry that's never had one before, and Pickup + Delivery is an integral part of our platform. The developers have worked with me, even creating a collaborator account on my store so they could do some of the work *for* me, in order to get our new platform off the ground.

I couldn't be happier with the service they've provided or the quality of their product.

Vault Comics
United States
7 months using the app
November 4, 2020

Great app that is perfect for offering store pickup, local delivery and/or shipping. Very easy to setup, and amazingly great support if you get stuck/something doesn't work.
Has a great amount of features which are constantly being added too.
Would highly recommend.

Brick Brewery
United Kingdom
7 months using the app
Zapiet replied November 6, 2020

Hey Brick Brewery,

Thanks a million for your kind words!

I am delighted to hear that you had a great experience not only with our app but also with our amazing customer support team.

If you need any further assistance don't hesitate to get in touch with our support team.

Have a great weekend.

Kind regards,

Ronan

March 1, 2017

We have been using this for a few months now and it works fantastically well. It allows us to support hundreds of stockists by directing traffic of our products to store and also provide easy access to a choice for consumers.

The support is also very very good, always respond promptly and the only time i was made aware of a security issue which came from shopify, these guys at zapiet had already fixed it.

Keep it up!

Roof Windows 4 You
United Kingdom
7 months using the app
December 9, 2021

Very intuitive app and great for what my store needs. Sandy's customer support was fantastic... she made sure I understood every step and helped me with my multiple questions.

merkado fresco
Mexico
7 months using the app
Zapiet replied December 10, 2021

Hi there,

Thank you for your kind words! It was a pleasure discussing with you on our live chat and making sure that your configuration was matching your needs.

Don't hesitate to reach back, if there is anything else you need help with,

Sandy

September 12, 2016

Support was top notch. Sam was great with all sort of questions I had. And even made a few custom changes so that it fit my store a better. Highly recommend.

Capital Larder
United Kingdom
7 months using the app
November 14, 2019

Wow! Ismail, you helped to get delivery working immediately on my site! Thank you for getting me up and running! You are wonderful! Thank you!!!!!!

Beth's Table Grazing Boxes, Boards and Tables
United States
7 months using the app
Edited April 19, 2021

This app, combined with Delivery Rates by Zip, was exactly what I needed for my small farm and nursery business. We only offer local pickup and local delivery and until I discovered these apps I thought it would be impossible for customers to check out correctly. I ran into some technical issues that were confusing for me but customer support, Stephane and Lisa, resolved my issues quickly and efficiently Update 4/19- Stephane once again helped me through a problem that I had created myself and could not wrap my head around!!

Lil Starts Online Farmstand
United States
7 months using the app
Zapiet replied March 10, 2021

Thank you for taking the time to leave such a great review!

We were glad to assist you in setting up the app.

If you have any further questions, we would be more than happy to hear from you!

Best regards,

Lisa & Stephane

Edited May 15, 2017

The app is fantastic. The customer service is unparalleled.

Shoptheboxguys 2
Canada
7 months using the app
Edited February 25, 2021

Ask to speak with Ronan if you need help setting up the app. He is a master at getting it set up! He even got it to work with Shopify Local Delivery.

Best Buy Supermarket
United Kingdom
7 months using the app
Zapiet replied March 2, 2021

Hi Hussan,

Thank you so much for taking the time to leave such a wonderful review.

It was a pleasure assisting you and I am really glad that we managed to get Shopify's Local delivery app to work with Store pickup + delivery.

If there is anything I can assist you going forward, please do not hesitate to get in touch.

Kind regards,

Ronan

February 1, 2021

Very helpful and fast customer service! Technical team was able to create a custom code to adjust the shops pick up times very quickly. Support also gave clear instruction what I needed to do, which I appreciated! Special thanks to Luke, great service! :)

Delicatessen
Finland
7 months using the app
Zapiet replied February 3, 2021

Hi Guys,

Thank you so much for the lovely review, was an absolute pleasure working with you.

If you ever need anything else, then we're always here to help.

All the best,

Luke