Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,609)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

May 26, 2020

Great app and great support - they even customised part of my theme for me! App does exactly what I needed it to do. Great support from Ismail and others. Thank you

Tresco Stores
United Kingdom
About 1 year using the app
December 19, 2023

Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!

Rococo Floral co.
United States
About 1 year using the app
Zapiet replied December 21, 2023

Hi there,

Thank you for taking the time to leave a review

It was lovely chatting with you and getting your local delivery working with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

January 10, 2021

Aaron gets a million gold stars by his name.... thank you. Quick service, Quick help, Even on a Sunday! Kirk @ ACME Floral San Francisco, California, U.S.

ACME Floral Co.
United States
About 1 year using the app
Zapiet replied January 11, 2021

Thanks for your review Kirk!

Glad to hear you had a great experience with us and Aaron was able to help you out.

Best wishes,

Bogi

November 28, 2016

Fanatatsic support and app from these guys, very recommended.

Heavy Rep Gear
United Kingdom
About 1 year using the app
September 10, 2019

To the best of my knowledge, I tried all of the store pickup apps in the Shopify app store before picking this one. It fits our needs better than any of the others. We don't use all the features (delivery, tracking pickups within the app) so the price is a little high, but the ease of use for customers has cut down on confusion so much that it's still worth it. Recommend.

Twisted Yarn Shop
United States
About 1 year using the app
August 9, 2016

Super awesome. Definitely a must for all with brick and mortar store(s). This is the way the customer shops today, get information on the internet, purchase online and wah lah get item(s) same day. Just like what the big boys are doing. On top of that the support team is stellar. Thank you Sam and your team at Zapiet.

Babysupermarket
United States
About 1 year using the app
Edited November 28, 2019

Great APP, really easy to use !
We use it since 6 months and it helped us to grow our business ans to stay focus on our productions.
The team is really professional, they answer really fast and clear.
thanks a lot to Ismael :)

Ferme Revivance
France
About 1 year using the app
July 30, 2019

They were up at Midnight helping us fix some problems we had on the delivery side of our business! Thank you so much for the timely response.

Emberz Delivery
United States
About 1 year using the app
May 18, 2022

This app has helped me a lot, as our whole work revolves around pickup and delivery, the support is extremely helpful and they have resolved any issues we had

Bakealicious By Gabriela
Australia
About 1 year using the app
Zapiet replied May 18, 2022

Hi there,

Thanks for the kind review. It's great that our app has been helpful to your store.

I'm glad we could get your preparation times sorted out over chat.

We're always here if you need us again!

Jayne

January 31, 2022

The app does everything I need it to, and is quite easy to use. If I've ever a query, the chat service is brilliant. I've just been speaking with Jessica who resolved my query in a matter of minutes. Thank you.

Earthkind Refills
United Kingdom
About 1 year using the app
Zapiet replied January 31, 2022

Hi Naomi,

Thank you for you very kind words.

It was so nice chatting with you earlier today and I'm so glad I was able to help.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica