Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,609)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.
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Enjoyable and highly efficient conversation with the CS, best experience ever.
Helped me tackled every issue I had, except those limited by Shopify plan.
This app has addressed a problem we have been struggling with for years. It has a good balance between usability and functionality, and support has been prompt and effective (Shout out to Lisa!). Would recommend to merchants with delivery restrictions.
Hi Ben,
It was a pleasure working with you in setting up our Store Pickup + Delivery app according to your wishes and needs. We are always happy to assist if you have any further questions!
Cheers,
Lisa
Awesome app with fantastic customer support from Andy. A great point of difference for brick & mortar stores against pure play online retailers.
Not only is the app great, but the support is the best we've received from any Shopify app developer. They were incredibly quick to respond to any and all questions with helpful solutions.
Hi,
Thank you for your lovely review! It makes the team's day to get compliments on our support :) Just happy we could help!
Best wishes,
Bogi
4/1/21 Edit:
App is not working as well as it used to. I am now having issues with my calculated shipping that I never had before integrating my shipping with their app. Having other issues as well. Support team is pretty quick to respond and has good information, but this app does not work very well to suit my needs, especially for the price. Original:So far, so good. We have only just started using the app, so I can't speak too much about long-term functionality, but it does exactly what the app says it does. Zapiet customer service is AMAZING. I have reached out to them numerous times with questions about setup and whether or not this was the right app for us, they always answered my questions. Today, Ronan helped me when I had a problem installing the app on my theme. Ronan was wonderful and had my problem solved in no time. Thanks again!
UPDATE: 9th August 2023
Hello,
We wanted to let you know some great news - in response to your feedback, we have developed an alternative solution for rates, which doesn't require adding the Shopify Carrier Service API to your plan!
It also doesn't require adding an unnecessary product to the cart, or use the Draft Orders API, which means we can maximise compatibility with other apps with this new rates feature.
We'd love you to give you another free trial of Zapiet - Pickup + Delivery to let us know your thoughts on our new rates feature. If you'd like us to enable this for you, please reach out on support@zapiet.com or via the live chat on zapiet.com so one of our agents can walk you through the setup!
Best wishes,
Bogi
Assistant Support Manager - Zapiet
This app has change my business!
Is so easy to implement and so easy for customers to complete there orders.
Mercadillo (www.mercadillo.pe) use it to provide three different shipping solutions for our customers.
Also, the Zapiet team is always available and they can resolve any questions you might have with the app.
Totally recommended!
Great app and great customer service. Really helpful and quick and were amazing at explaining my issues and how to fix them. Thank you
Hi there,
Thanks for your review! Glad our support team were able to help :)
Best wishes,
Bogi
Zapiet is an amazing app! My store makes a lot more sense now with their feature and no other app offers this customization and features, zapiet has. 100% recommend!
Excellent support service is given by the team. Highly Recommend....!!!!! All team members are fully experienced.
Hi there,
Thank you for taking the time to leave a review. It was great assisting you and we are pleased that we were able to get your store up and running the way you needed 🙂
Should you need any further assistance, please don't hesitate to contact us again,🙂
Thanks,
Chloé
Always great support from the team at zapiet! the app works great for us allowing are local customers to shop online and avoid shipping costs