Zapiet ‑ Pickup + Delivery , 1,393 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing local delivery and curbside pick-up services. They appreciate its easy setup, affordable pricing, and diverse features, including the ability to handle different delivery times for various products. The app's seamless integration with Shopify and other apps, along with its responsive and knowledgeable support team, are also praised. Regular updates and 7-day live-chat support are additional benefits.
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Zapiet has been very user friendly from the get go. Easy to set up, learn, get started using. Reasonably priced for the subscription and allows us to offer the local delivery and pickup services we need to as a flower shop using Shopify as our POS and ecommerce site. Today I was having issues with my Zapiet app, due to no fault of theirs, but their customer service got back to me very quickly and fixed the issue I accidentally caused (I had accidentally disabled a widget feature). Stephane fixed it from where he was at and immediately had things working for me again. Appreciate the user experience you guys offer! Great product.
Hi Kyle,
Thank you for taking the time to write such a wonderful review!
It reallty was a pleasure working with you and helping out with our Zapiet - Pickup + Delivery app.
If anything comes up in the future, we'll be there to help
-Steph
Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.
Thank for having such a great team and (I assume) culture.
Hi Anthony,
Thank you so much for your incredibly kind words
It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.
If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica
Sandy helped me resolve an issue right away that I was having with the Zapiet plugin.
It came down to having to update the version of the app.
Thanks Sandy for all your help!
Hello Steven,
It was a pleasure to assist you and making sure that you were running the latest version of Zapiet - Pickup + Delivery.
All the best,
Sandy
I must say the help these guys give you is truly amazing, just that alone is worth having this app. the app it self works fantastic especially if you have a few locations and some locations that offer delivery.
fantastic app and fantastic service.
Thank you very much, Paul, for taking the time to write a review and for your kind words.
It has been a pleasure chatting with you and assisting you with various aspects of our Zapiet - Pickup + Delivery app, including rates and express checkout methods, among others.
Should you have any further questions down the road, please do not hesitate to send us a message.
Cheers,
Jessica
Jayne was very helpful and showed me how to fix a problem, great support!
Hi Hubert,
Thank you for your kind review for Zapiet Pickup + Delivery.
So glad we could fix your issue quickly. You know where we are if you need us in the future!
Jayne
Great after support which is essential for a non-developer. Easy to use and even if I got stuck, multiple times it was resolve by the support team
Thank you for your kind words!
We're thrilled to hear that our support has been helpful for you as a non-developer. Providing reliable support for Zapiet - Pickup + Delivery is always our priority.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Cheers,
Klaudia
Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!
Hi there,
Thank you for taking the time to leave a review
It was lovely chatting with you and getting your local delivery working with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
We love the app, it makes our lives so much easier being able to put all our different types of order and delivery services in one place. It is rare we have any issues, and then it's usually is a small compatibility issue with updates or themes, but what really makes it for us is the great customer service when you need it. Sandy has helped us resolve things quickly and checks in to make sure everything is smooth running again. Thank you team.
Hello Christopher,
I'm so happy to see that you're happy with our Zapiet - Pickup + Delivery app. Thank you for taking the time to leave us review!
We'll be near, if ever there is anything else we can help you with.
All the best,
Sandy
We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.
Hi there,
Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016
I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority.
If you or your team have any more questions or require further assistance in the future, please feel free to reach out.
All the best,
Jessica
Functionalities are great - allowing us to set all the conditions/ limitations we can think off. And if there are any bugs, the support team goes above and beyond to debug and identify the culprint in doubly quick time
Thank you for your glowing review of Zapiet - Pickup + Delivery! We're thrilled that our app's functionalities have met your expectations, allowing you to set conditions effortlessly. It's fantastic to hear that our support team promptly addresses any bugs, providing a quick and efficient resolution. Your positive feedback is greatly appreciated, and we look forward to continually exceeding your expectations.
Best regards,
Ismail