Liberty Coca-Cola Delivery
Super helpful customer service. They worked with me to solve multiple issues and get my site up and running
Thanks so much for your kind words!
I'm glad I was able to help—we're here if you need anything else.
Have a great day,
Zapiet support team are efficient and friendly, happy to help no matter the issue. Thank you so much!
Awesome feedback about our support team, thank you! We do our best :)
Support are great and respond quickly. I would love the option to bulk manage locations, other than that. Great application
Thank you for your honest feedback! Glad to hear you had positive interaction with our support team, this is really important to us.
We offer the ability to edit locations via CSV import for merchants on the Pro plan, however we do understand that where this works great for one business, it may not for another. We are constantly working on improving the the app based on our merchants' feedback about the features they want to see, so thank you for letting us know that this would be useful for you.
A bit tricky to set up and get just right for your specific needs (we are a local flower shop), but once you get it going it works like a dream!
Thanks for your feedback! Glad to hear everything is working smoothly for you now!
Blooms + Flora
There are limitations to the app such as not being able to isolate a collection for specific delivery dates only. There's workarounds but they are pretty buggy. BUT, there is a lot of good about this app. Plus, the support team is super helpful and very accessible. The awesome support bumped my rating!
Thank you for your review and honest feedback regarding the app!
We love that you shared your opinions with us as we are constantly working on improving the app's existing functionality as well as adding new features.
We have progressed by leaps and bounds in the past year since the pandemic hit so we're proud that you had a great experience with our support team : )
And please be assured your feedback is duly noted and we will look at how we can improve the product-specific delivery availability for future!
Spilt Milk Pastry
We own a bakery / coffee shop, and use this app to facilitate our same-day and pre-order process. The functionality is great and the support is even better. There are a few missing features for our use case, but when I reach out to support they are able to tell me whether or not these things are on the backlog, which I appreciate very much. We are coming from Toast POS, so Shopify is a big change for us. But, this app is working great and handles our high volume shop really well. Love it!! The only reason I give 4 stars instead of 5 is that we do have to do a few weird and time-consuming work-arounds because of our use case. I would love if we could have the Product Date Restrictions feature support adding entire categories at once, instead of just 1 product at a time. That would save me so much manual work and be a real game-changer for our workflows! Other than that, this app is truly awesome!!
Thank you for your awesome and honest feedback!
We do really appreciate knowing which features our merchants need most, and it's really important to us to be transparent and keep you in the loop with feature requests. We love that you love our app so far : )
Fuego Take and Bake Worcester
I used this app to do local deliveries within a certain distance. The support in set up and with any issues has been excellent.
Thank you so much for your kind words—we really appreciate it.
We're here should you need anything else.
Have a lovely day!
The service that I've gotten whilst configuring and using this app to increase the user experience for our online store has been awesome...no question is too hard...thanks Jayne F!
Bangarang Hard Seltzer
The App is very functional, and covers a lot of the surprising gaps and frustrations with Shopify.
Support team for Zapiet has been helpful many times for us - Jessica today was fantastic and went beyond her Zapiet scope to make sure I found solutions.
We've had some issues with the app integrating with our template but I it is the best one i've used thus far for pickup and delivery. I'd give 5 STARS to customer service (particularly Stephanie) who respond quickly and do their best to help even when issues haven't been 100% the apps fault.
It truly was my pleasure to assist you :)
Our team is always happy when we can make a positive impact for our merchants! Happy Holidays!