Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,640)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining order pickups and local deliveries, appreciating the ability for customers to select specific times. It's user-friendly, supports various delivery options, and integrates well with apps like Order Printer Pro. The support team is praised for their quick and effective assistance. Long-term merchants commend its consistent performance and continual enhancements, recommending it for reliable delivery and pickup management solutions.

March 7, 2019

I own a catering business, my customers can order take-away meals. This app is an excellent addition to my Shopify to handle very specific pick-up dates. The chat support is very handy, and I get very good advice and answers to all my questions, even if you're not very technical.

Ginette kookt
Belgium
About 4 years using the app
June 28, 2017

Our customers love this app. Having local pickup available in our store has definitely increased conversions and customer satisfaction. Be aware that when using PayPal Checkout will cause minor issues with transactional e-mails (due to PayPal's limitations, not Zapiet's fault), however we usually just manually follow-up with customers who use PayPal with the local pickups and it's fine. Otherwise, totally awesome app.

Jibs Action Sports 2
Canada
Almost 4 years using the app
July 27, 2021

Certainly solved delivery date confusion during covid. Only downside is the cost when converting to a weak Aussie dollar. Tech support by flora has been amazing. She Earnt them an extra star!

Miss Melons Fruit and Veg
Australia
Almost 4 years using the app
Zapiet replied July 28, 2021

Hi there,

Thank you very much for your feedback!

I'm glad I could help you out today with installing the widget on your new theme.

Have a great day!

Flora

October 8, 2018

This app does what it says: allows me to add delivery time and date to my checkout flow.

Their support was very helpful and patient in helping me sort out some issues with integration.

Go ahead... try it now :)

Omaha Cookie Co
United States
Almost 4 years using the app
February 9, 2022

Nice app with all the missing Shopify features for delivery/pick up. Chat Support is really fast and helpful!

Coffeelicious Bakery
Netherlands
Over 3 years using the app
Zapiet replied February 9, 2022

Hi there,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was my pleasure assisting you today!

I'm here should you need anything else.

Have a great day,

Chloé

January 31, 2018

Store Pickup and Delivery has been a great addition to our store. It was easily integrated into our website with no extra coding necessary. It is also very easy and straightforward to set up in your Shopify admin.
Sam has been great to work with and helped me out when I had issues. The new Rates feature is excellent and really cuts down on manually have to search through each order that selected Free Store Pickup but actually wanted their product shipped. Very easy to use.
I'm looking forward to the integration with Draft Orders as this will make phone orders 10 times easier for us. Once this is up and running, I have no reservations about this being a 5 star app.

Base Hockey
Canada
Over 3 years using the app
Edited November 27, 2018

I had been using Squarespace as my online store for a few years and got tired of not having the pick-up and delivery functionality I needed for our online flower shop. I did a little research into Shopify and found this Zapiet Store Pickup + Delivery app that could handle all the details we needed in our check out process. It was super easy to install and I was surprised at how precise you could get with delivery times and advance notice windows. I had a bit of a problem when I first launch the site but the support team was able to fix the problem pretty immediately. So far I'm a happy customer!

wyldeflowers
United States
About 3 years using the app
March 26, 2019

I didn't find this super easy to install and needed some extra help to get it all working smoothly but customer service was amazing and they have gone above and beyond to get things working smoothly whilst also suggesting other changes to make things work better.

Horizon Leisure
Australia
About 3 years using the app
Edited March 28, 2023

Fonctionne correctement, pas toujours facile à configurer, mais le support est présent et de qualité pour nous assister

Pâtisserie Rolland
Canada
Over 2 years using the app
December 20, 2021

This app is pretty confusing, especially when paired with the general confusion of Shopify itself, but the customer service is really wonderful. I talked with Lisa for over an hour on the chat function and she was wonderful and so helpful.

glutenfreegoat
United States
Over 2 years using the app
Zapiet replied December 21, 2021

Hi there,

Thank you for taking the time to write a review! :)

It's been a pleasure working with you and so I'm even more glad to hear that I was able to help. If you ever need further assistance, please don't hesitate to reach back!

Best wishes and have a great holiday season!

Lisa