Click & Drop
- Priser
-
Gratis at installere. Yderligere gebyrer kan være gældende.
- Bedømmelse
- 1,8 (63)
- Udvikler
- Click & Drop
Galleri med udvalgte billeder
Click & Drop fra Royal Mail er en hurtig og nem løsning til at vælge, købe og printe din porto online
Print og betal for din porto med blot et par klik. Uanset om du sender ét produkt eller hundrede, giver Click & Drop® dig mulighed for at printe alle dine labels i én batch og øjeblikkeligt vælge og betale for de rigtige porto muligheder for dig. Træk nemt ordrer fra din Shopify-butik samt dine eBay-, Amazon- og andre e-handelsplatforme ind i Click & Drop® for at hjælpe dig med at holde styr på hvert salg og forsendelse, du foretager, og hjælpe dig med at få dine pakker ud af døren på ingen tid.
- Administrer, behandl og markér dine Shopify-ordrer som afsendt
- Opsæt dine handels- og returadresser. Administrer enkeltkonto med flere brugere
- Få adgang til rabatteret porto for bulkordrer (kun OnlineBusinessAccount-kunder)
- Opret forsendelsesregler for at anvende porto øjeblikkeligt
- Producer afsendelsesnoter, tolddeklarationsformularer og afsendte ordrerapporter
Indeholder maskinoversat tekst
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Labels og emballage
Administration af forsendelser
Priser
Gratis
Gratis at installere
Variable takster gælder for køb af forsendelsesetiketter importeret til Click & Drop ved brug af denne app
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD.
Anmeldelser (63)
Technical issue goes unresolved with no response from Royal Mail.
The last time we contacted Click and Drop support they took 1 month to respond, absolutely crazy.
We have since reported a new issue with the Shopify integration which is causing huge processing problems daily. To date, 2 weeks later, no response.
All of a sudden and without warning from Royal Mail, the weights of products created in Click & Drop have started to be ignored, different to how this has previously worked for over 2 years and different to their eBay integration which we also use. This means every Shopify order imported now has to be edited manually until there is a fix.
Looking at other reviews it seems Royal Mail are more interested in replying to their 1 star reviews than replying directly to customer emails. Frustrating we have to leave a 1 start review to try and get some sort of help.
Thank you for your review and really sorry to hear about the issue you have been experiencing.
I am pleased to confirm that we have resolved this issue, so the software should operate as you expect.
Sincere apologies for the inconvenience caused.
Best Regards,
Click & Drop team.
Integration keeps dropping off and cannot get hold of anyone to work out how to fix this. Literally it imports about 80% of our orders, then misses several! Awful, unreliable and unusable for any business service.
Thank you for your review and I am sorry to hear that you have been having issues importing your store orders in to Click & Drop. Having reviewed your account it looks like the orders are now importing as expected.
However, if you still need further assistance then please don't hesitate to contact our support team at clickanddropsupport@royalmail.com who should be able to assist you.
Regards,
The Click & Drop Team.
Absolutely useless. It unlinks itself from my Shopify constantly and I can't update and connect it again. Completely frustrating. Sometimes it works for a short while and then it will disconnect again and I can't link it. It just comes up with errors and sends me back in a loop.
Thank you for your review and I am sorry to hear that you have been having issues with disconnections. We have now resolved this issue, and if you re-connect your Shopify store and other stores your orders should start importing again successfully.
However, if you still need further assistance then please don't hesitate to contact our support team at clickanddropsupport@royalmail.com who should be able to assist you.
Regards,
The Click & Drop Team.
Used to work, now completely broken, no support at all
This app used to work fine, but out of nowhere it stopped syncing orders from Shopify. I’ve tried everything to fix it:
• Cleared cache and cookies
• Enabled JavaScript
• Used different browsers and incognito mode
• Uninstalled and reinstalled the app
• Attempted a full reconnect multiple times
Every time I try to reconnect, I get “Unexpected error. Ref 6f8d” and now also “Ref c13f.” I even shut my store for a while, and after reopening, no new orders are syncing at all.
I’ve emailed support with detailed info and error codes, but have received no response yet. There is no help available within their website. Judging by other recent reviews, I’m not the only one. It’s disappointing to say the least.
This is critical functionality for an e-commerce business, please fix this or at least acknowledge support requests.
Thank you for your review and I am sorry to hear that you have been having problems with your integration.
I am pleased to report though that we have resolved the issue with your account, and you will notice that your recent orders from the weekend have now imported into Click & Drop.
I'm not sure why you hadn't received a response to your email, but if you have any further problems going forward please don't hesitate to contact our support team at clickanddropsupport@royalmail.com for further assistance.
Regards,
The Click & Drop Team.
having an issue whereby when an order is being fullfilled from one of our locations it's changing it automatically to the other one and amending the stock. we are not sure why this is happening?
Thank you for your review and I am sorry to hear that when fulfilling orders you have been having issues regarding your stock and locations.
If your store locations are set correctly for the 2 Click & Drop accounts you are using then please contact our support team at clickanddropsupport@royalmail.com and provide information around when and how frequently this is occurring, any recent example orders that have caused this, and which location you expect the stock to be amended from and which location it was actually amended.
Regards,
The Click & Drop Team.
Support
Appsupport leveres af Click & Drop.
Udvikler
Colliers Way, Nottingham, NG8 6AT, GB
Lanceret
31. oktober 2022
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