Click & Drop
- Priser
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Gratis att installera. Ytterligare avgifter kan tillkomma.
- Betyg
- 2,2 (46)
- Utvecklare
- Click & Drop
Galleri med utvalda bilder
Click & Drop från Royal Mail är en snabb och enkel lösning för att välja, köpa och skriva ut din porto online
Skriv ut och betala för ditt porto med bara några klick. Oavsett om du skickar en produkt eller hundra, låter Click & Drop® dig skriva ut alla dina etiketter i en enda batch, och omedelbart välja och betala för de rätta portoalternativen för dig. Dra enkelt in beställningar från din Shopify-butik, samt från din eBay, Amazon och andra e-handelsplattformar till Click & Drop® för att hjälpa dig att hålla koll på varje försäljning och försändelse du gör, och hjälpa dig att få ut dina paket genom dörren på nolltid.
- Hantera, bearbeta och markera dina Shopify-beställningar som skickade
- Ställ in dina handels- och returadresser. Hantera flera användare på ett enda konto
- Få tillgång till rabatterat porto för bulkbeställningar (endast för OnlineBusinessAccount-kunder)
- Skapa fraktregler för att tillämpa porto omedelbart
- Skapa avsändningsnoter, tulldeklarationsformulär och rapporter över skickade beställningar
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Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Priser
Gratis
Gratis att installera
Variabla avgifter gäller för köp av fraktetiketter som importeras till Click & Drop med denna app
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Alla avgifter debiteras i USD.
Recensioner (46)
Works as it should. Shame it doesn't pull through customs data from product variants (it looks like you can add SKUs directly in to Click and Drop but then we're duplicating data which we always try and avoid).
It is great that you are finding the app integration beneficial.
You are using the correct process currently for managing customs data for Click & Drop, but we do have plans to get more data from our ecommerce integrations when the right information is available.
Thanks for taking the time to review the Click & Drop Shopify integration
Order history over 1 weeks dont sync up, and no button to prompt later history. Try to reach out, but terrible customer service.
__
Let me respond to your review reply.
You stated:
"As mentioned in our guide, we do not import orders older than 7 days, which generally should not be a problem."
My response:
The emphasis on "generally" is misleading. Many sellers, including those with pre-orders or other specific needs, would benefit from importing orders older than 7 days. To make matters worse, third-party software allows access to order histories beyond 7 days, proving that it’s possible—yet you choose not to offer this feature.
Click and Drop could do much better, as reflected in the numerous 1-star reviews.
And I won’t even begin to address the issue of deleting information after 13 months…
Thank you for your review, and we are sorry to hear that Click & Drop does not support your specific use case.
Information relating to your Shopify Click & Drop integration can be found in our Shopify Help guide at:-
https://help.parcel.royalmail.com/hc/en-gb/articles/115001447813-How-to-integrate-your-Shopify-store
As is stated in this guide we do not import orders older than 7 days old, which should not be a problem generally as your store will be permanently connected to Click & Drop via the integration and will automatically import your new store orders into Click & Drop within 15 - 30 mins of them meeting the order status criteria detailed in the Help guide.
Further troubleshooting info can be found in our Shopify troubleshooting help page at:-
https://help.parcel.royalmail.com/hc/en-gb/articles/360008874693-Troubleshooting-your-Shopify-Integration
If after referring to these articles you wish to contact our support team to investigate if they can help you with your issue please email clickanddropsupport@royalmail.com for further assistance.
Best Regards.
Installed this four years ago and at first it worked OK - about a 20 minute delay for a new order in Shopify to become visible in the app, but it has got progressively worse. Now it can take a few hours to days for a new order to come across from Shopify. Utterly useless app - you will find yourself creating manual orders rather than waiting ad infinitum.
Thank you for your review, and we are sorry to hear that you have been experiencing issues with your Shopify integration.
If you are still experiencing issues with slow order importing please firstly consult our Shopify troubleshooting help page at:-
https://help.parcel.royalmail.com/hc/en-gb/articles/360008874693-Troubleshooting-your-Shopify-Integration
If this help article still doesn't resolve the issues you are experiencing please don't hesitate to contact our support team at clickanddropsupport@royalmail.com for further assistance.
I don't undertstand the negative reviews, when combined with an online business account this app is absolutely awesome! Support from RM to get up and running with mail collections is also first class. Highly recommend!
Thank you for your review, it is really great to hear that you are having such a positive experience with Click & Drop, the Shopify integration and the Royal Mail team!
Ok so I was worried to install because of all the negative reviews. So far it has just removed a step for me exporting my new orders, which is good. However, why is this so barebones? Can it not sync back from my Royal Mail Click and Drop account and mark orders as fulfilled and send my customers a tracking number as well? Because it appears I still need to send this to them myself manually, which is a lot of pointless copying and pasting when the apps are connected and should do this automatically. I know Royal Mail isn't exactly a high tech company, but man, all it is really doing is exporting new orders and nothing else. Please put a little work into this, it might not mean much to you but for small businesses like mine it makes a big difference.
Thank you for your review and sorry to hear that you have been having problems with shipping updates.
The Shopify app integration does indeed support sending despatched notifications back to your Shopify store. If you are still having issues with this, have you checked if your "Mark orders as despatched on channel" setting is enabled in the Click & Drop Shopify integration settings accessed using:-
https://business.parcel.royalmail.com/settings/channels/
Further information on setup and troubleshooting can be found in the following help pages:-
https://help.parcel.royalmail.com/hc/en-gb/articles/115001447813-How-to-integrate-your-Shopify-store
https://help.parcel.royalmail.com/hc/en-gb/articles/360008874693-Troubleshooting-your-Shopify-Integration
If you still have issues after using these guides I recommend you contact our support team at clickanddropsupport@royalmail.com for further assistance.
Best Regards.
Support
Click & Drop kan svara på eventuella frågor du har om Click & Drop.
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