Click & Drop
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About this app
Click & Drop from Royal Mail is a quick and easy solution to choose, buy & print your postage online
Print and pay for your postage with just a few clicks. Whether you are posting one product or a hundred, Click & Drop® allows you to print all of your labels in a single batch, and instantly select and pay for the right postage options for you. Easily pull orders from your Shopify store, as well as your eBay, Amazon and other ecommerce platforms into Click & Drop® to help you keep track of every sale and shipment you make, and help you to get your packages out of the door in no time.
- Manage, process, and mark your Shopify orders as despatched
- Set up your trading and return addresses. Manage single account multiple users
- Access discounted postage for bulk orders (OnlineBusinessAccount customers only)
- Create shipping rules to apply postage instantly
- Produce despatch notes, customs declaration forms, and despatched orders reports
Pricing
Free to install
Variable rate charges apply for purchasing shipping labels imported into Click & Drop using this app
Free to install
Variable rate charges apply for purchasing shipping labels imported into Click & Drop using this app
All charges are billed in USD.
35 reviews
Was working fine, then stopped syncing orders though. Nothing was uploading and none of the recommended "troubleshooting" steps worked. Even tried uninstalling and reinstalling to no avail. There is zero customer service help, so a completely pointless app at this point.
Great App, pulls through orders from Amazon fine and updates the tracking.
However it does not update the tracking information for orders coming through from our Shopify store
This needs to be fixed asap as manually tracking needs to be updated in order to trigger email marketing emails and updating tracking for hundreds of orders defeats the purpose of an otherwise great app.
Rubbish app but there arent any alternatives by the look of it. I've got this connected to 2 shopify sites. One of them pulls all orders through including orders not linked to the location chosen and the other site pulls through 3 duplicate orders every time. Very very frustrating. As others have said, I would rather pay for this app and it worked than it be for free.
Thanks you for your review, and we are sorry to hear that you have been experiencing issues with the integration. Have you consulted our Shopify troubleshooting help page at https://help.parcel.royalmail.com/hc/en-gb/articles/360008874693-Troubleshooting-your-Shopify-Integration ? If this help article does not resolve the issues you are experiencing please don't hesitate to contact our support team at clickanddropsupport@royalmail.com for further assistance.
I'm actually going to disagree with the majority of reviews, this app is a real life saver! We've been using this app since the launch of our site and have had no problems at all.
It all gets imported over perfectly and when they are dispatched on click and drop all of the tracking information is imported to our shopify store automatically. (I will say however, there is a slight delay of sometimes up to 10 minutes for this to occur, but it does happen.) I would recommend giving the orders a few minutes after they have been marked as dispatched on click&drop.
Before this app (and shopify) we would use the manual system, and it would take us forever. This has been a real upgrade for us, and it's totally free to use! Can't complain at all!
Have to agree with everyone else. This app is no longer working properly. It does not mark orders as dispatched on my shopify store and does not upload tracking. It's an absolute nightmare for us. We have all our social media stores connected to this app and it works fine, but it just does not work well with shopify itself. Unfortunately there is no alternative to this at the moment, so nothing we can do. Please guys sort this app out, we would rather pay and have this working properly then have it free but being absolutely useless.
About this app
Built by Click & Drop
About Click & Drop
2.1 average rating
1 year building apps for the Shopify App Store
Colliers Way, Nottingham, NG8 6AT, GB
Support
Send a messageclickanddropsupport@royalmail.com