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Live Support by ClickDesk

Live Support by ClickDesk

Developed by ClickDesk

Price: Free – $39.99 / month More info
  • Increase sales and reduce cart abandonment
  • Real-time chat, Voice ("Click-to-Call"), Video and Social interaction all in one place
  • Used by 100,000 happy business in 120 countries

What is ClickDesk and how does it affect conversions ?

ClickDesk is a real-time chat, phone and video software that helps you connect and engage your store visitors. Talk to your visitors, help them shop, prevent abandoned carts and increase conversions for your store.

Everything you need to improve Sales & Support

  • Real time visitor monitoring: See content, URLs, referrers, countries, and more for each shopper on your site in real time. Reduce cart abandonment

  • Awesome combo of Live chat, Phone, Video chat and Social: Interact with your visitors on live chat, voice or video. Keep your customers happy and increase sales
  • Simple and customizable chat widget: Customize color, theme and position to match your website.
  • User friendly chat panel:
    Focus on chats and visitors with our intuitive and user friendly web chat panel. You can also chat using Gtalk/Skype.
  • Chat via IM: Chat using your favorite instant messanger(Gtalk/Skype)
  • Chat conferencing & File Sharing:Share docs and photos, chat in a conference and work better as a team
  • Intuitive HelpDesk:Manage your emails & offline chats with our refreshingly easy and intuitive help desk.

Why ClickDesk ?

  • More than 100,000+ business around the world use ClickDesk to improve customer support and sales for their online business
  • Integrates with Salesforce, SugarCRM, Zendesk and more applications
  • Uptime guarantee of 99.95%


We pride ourselves on excellent customer support. You can come chat with us on our website 24x5 or email us at support@clickdesk.com. Got an idea, suggestion or just want more information, use our Uservoice Forum

30 day money back guarantee. Free for 1 user. Try now

Live Support by ClickDesk reviews (4)


perfect app... needs to ensure i get auto logged on mobile if i close my desktop agent. www.bvsydney.com


Way too complex and difficult to use.
Clickdesk as an app is about 3X as complex as shopify its self - its just a crazy missmatch to use an app like this with Shopify.


I'm sure they are a lovely team of people but the chat feature and app itself had so many issues. It completely crashed on a Friday due to some issue with Google and no one would answer their support line (would hang up), then we had a MAJOR sale the next Monday and had tons of traffic and this chat feature just crashed hard. We got an error saying that is crashed. We could not service our customers at the peak of our sale. We had to uninstall this and installed another app that has been working GREAT for us. Sorry ClickDesk. I really hope you guys improve your app so it can handle tons of traffic. PS: I still get ghost chats from our customers via ClickDesk even though I uninstalled the app. UPDATE: They also continue to charge you even if you uninstall the app so apparently you also have to contact them at https://my.clickdesk.com/#subscribe in order to avoid further charges.


Great APP, Very Impressed. The most important thing is that your customers can make a free call to you from your website with the widget. And you will receive the call through skype if your online. A++++++

Free – $39.99 / month

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