CP: Order Editing & Upsells

A much needed solution to a very common support issue. Customers used to always reach out to us for changing their address or items, now they can edit it on their own. Multiple customers have reached out to us that they love this new feature! The team is superb with their support and responsiveness, and I keep seeing constant improvements in the product. Strongly recommended.

The setup process was smooth, thanks to the incredibly helpful and responsive ClickPost support team. Their guidance made the onboarding quick and effortless.
This is honestly one of the best decisions we've made for our operations. A must-have app for any brand looking to enhance post-purchase experience and improve efficiency.
Highly recommended!

Super helpful app! Lets customers edit orders easily and reduced our support load. Simple setup, smooth UI, and great support from the team.

Order editing app by clickpost is easy to install with a super responsive support team. It has reduced our support tickets. It has just made our life easier. Was very easy to setup on them. Loving it!

Initially we were facing some issues, but the team helped us through the whole process. Been super smooth since then. It's easy, efficient and makes our day to day operations easy.

No more address change or editing tickets. The upsells are a bonus, they have helped increase our AOV without affecting our conversion rates! Clickpost order editing has become an essential part of our store now. Big thanks to the team for all the support!

Works as described. I set an order editing window when customers can change/edit their own orders. They like it because it's fast and easy and I like it because it lowers my support tickets. Easily one of the best apps I have because it's easy to use and it gives both me and my customers what I want. It's a win/win app. The developers are always adding new features too, like upselling, that I appreciate. The more I can do within 1 app so I don't have to have a ton of apps, the better. I highly recommend.

Clickpost order editing has made our post purchase process so much better. Customers can now edit their orders without contacting support. Their upsells are a cherry on the top, and have increased our AOV. Real value for money, and absolutely great support from the team.

Great tool. Easy to install and use. Really easy to quantify the value: Each time an order is edited is one call/email that I didn't have to manage. The customer service team is also really good, fast and responsive.

Great experience and fantastic support from the ClickPost team with my questions. Our top customer service requests are for order edits, so this immediately cut support tickets making it easy to quantify the ROI. A lot of customization features and various upsell tools are included in the app that I can implement to increase AOV as well. I highly recommend it.

As a growing brand, Clickpost just makes my life easier. Customers used to message me minutes after placing their order for changing their address or if they picked the wrong size. Now they just fix it themselves. Works perfectly with our shipping software and Klaviyo. And the support by Smit is a bonus. I wish that I installed sooner.