CP: Order Editing & Upsell
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We’ve had a great experience using the ClickPost Order Editing app. It allows customers to easily update addresses, change sizes, or modify orders post-purchase, which has significantly reduced our support queries. Support team is responsive and helpful whenever needed.
This has been reducing the number of emails we receive to update orders. It's easy to use and set up and the developers have been very receptive to changes and suggestions and quick to respond to emails.
This app solved a real problem for us. Earlier, our team had to manually handle cancellations and changes, which was time-consuming. Now customers can do it themselves within a set window. The app is easy to configure and does what it says. No complaints so far.
good app , it helps the clients to identify the data where customer modified the details of orders. also helps the customers edit the data on their end for smoother operations. it helps the organization to save the support cost and time.
Clean and simple app, no unnecessary complexity. Helps customers manage their orders themselves, which has saved us a lot of time daily.
Nice little app. Clickpost made it easy for customers to edit orders without contacting us all the time. Setup was quick, and Mohit was super helpful when we had a small issue. Solid support and does the job well.
Been using this order editing app for a few weeks now and it's been pretty smooth. The main thing I like is how easy it is for customers to make changes themselves instead of emailing us every time.
Mohit from the team was super quick to respond when I had a small issue during setup, got it fixed in no time.
Definitely worth it
Really useful tool if you deal with frequent order changes. We especially like the flexibility it gives customers without affecting our operations. The UI is straightforward, and the team behind it seems quite proactive. Looking forward to exploring more of the upsell features.
Really happy with Clickpost so far. We added it mainly for order edits but ended up using the upsell part too, which actually brought in a bit of extra revenue without much effort. Setup was pretty straightforward, and when I got stuck, Smit jumped in and helped quickly. Loving it so far.
Installed Clickpost recently and it works great. Customers can edit their orders and even add extra items which is a nice bonus. We were looking for something simple and this app does the job. Support was quick when we had a small question. Thanks to Smit for the help.