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Cut support costs and boost AOV with self-service order editing, address validation, and upsells
Reduce support tickets and returns with a self-service order editing app. Let shoppers edit orders post-purchase: change variants, quantity, and shipping address; apply discounts; or cancel. Control the edit window and allowed edits; every order edit is logged. Built-in address validation, automated refunds/store credit, and 3PL/WMS sync keep ops smooth. Plus, boost AOV with post-purchase upsells right from the order page. Improve customer experience with the complete order editing solution.
- Self-Service Editing - Customers fix addresses, apply discounts, change variants
- Instant order cancellations with automated refunds
- Address validation via Google Maps to flag bad addresses
- Post-purchase upsells to increase average order value (AOV)
- 3PL/WMS integrations to keep fulfillments in sync
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Butikkens kasse
- Kundekontoer
- Shopify-administrator
- Klaviyo
- Easycom
- Unicommerce
- Judge.me
- Third Party Logistics (3PL)
- Shipping and Fulfilment Apps
Kategorier
Bestillingsoppdateringer
Bestillingsadministrering
Kontoadministrering
Priser
0-1000 orders/m
Gratis å installere
100 edits/upsells free every month
- Access to all features.
- - Order editing (Self service)
- - Post-purchase Upsell (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 24/7 Chat Support
- + $1 per extra edit (after 100 free)
1000-5000 orders/m
$49 / måned
unlimited orders edit + upsells
- Access to all features.
- - Unlimited Order editing (Self service)
- - Unlimited Upsell (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 3PL/WMS Integrations
- 24/7 Support (Chat/Slack/Email)
14-dagers gratis prøveperiode
5000-10k orders/m
$129 / måned
unlimited orders edit + upsells
- Access to all features.
- - Unlimited Order editing (Self service)
- - Unlimited Upsell (Increase AOV)
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- 3PL/WMS Integrations
- 24/7 Support w dedicated Account Manager
14-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.
Omtaler (25)
- 100 % av vurderingene er 5 stjerner
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0 % av vurderingene er 4 stjerner
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0 % av vurderingene er 3 stjerner
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0 % av vurderingene er 2 stjerner
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0 % av vurderingene er 1 stjerner
We’ve been using Clickpost and it’s genuinely been super helpful. Customers can handle order edits themselves, and the post-purchase upsells have been a solid bonus for incremental revenue.
Setup was straightforward, everything’s been running smoothly, and support has been great too — the team was quick to respond and got us up and running fast.
Clickpost has been a game changer for our customer experience. Lots of our customers have come back and told us that they love this feature. We already edit 100+ orders monthly and has resulted in lower support tickets. What I appreciate is the flexibility, from modifying addresses to changing products and even adding upsells, it all just works. The team was very helpful with installation and setup. Just go for it!
A much needed solution to a very common support issue. Customers used to always reach out to us for changing their address or items, now they can edit it on their own. Multiple customers have reached out to us that they love this new feature! The team is superb with their support and responsiveness, and I keep seeing constant improvements in the product. Strongly recommended.
Brukerstøtte
Appstøtte levert av Clickpost.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Lansert
22. januar 2025
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Se persondata:
Kunder, butikkeier
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Kunder
Navn, e-postadresse, telefonnummer, fysisk adresse, geolokalisering, IP-adresse, nettleser og operativsystem
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
Se og rediger butikkdata:
Kunder, produkter, bestillinger, rabatter, gavekort
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Rediger kunder
Kundedata
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Rediger produkter
Produktoppføringer, produkter, or samlinger
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Rediger bestillinger
Tildelt distribusjon, distribusjon administrert av forhandler, alle bestillingsdetaljer, returer, tredjepartsdistribusjon, bestillingsutkast, or bestillingsredigeringer
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Se og synkroniser rabatter
Rabattkoder og kampanjer
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Rediger gavekort
Gavekorttransaksjoner or gavekort
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Se andre data
Steder or varelager for produkter og deres varianter
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