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购买后自助订单编辑、取消和地址验证,以减少支持票据
许多支持票据是简单的订单编辑(错误的尺寸、地址错误、忘记应用折扣和订单取消)。ClickPost 减少了支持票据和退货,同时提高了客户满意度。ClickPost 订单编辑和取消使客户能够自助编辑和取消订单——包括地址、变体、折扣、数量。它解锁了地址验证、自动退款和顺畅的3PL/WMS同步。现在购买后追加销售,提升您的平均订单价值(AOV)。
- 自助编辑 - 客户修正地址、应用折扣、更改变体
- 即时订单取消和自动退款
- 通过谷歌地图进行地址验证以标记错误地址
- 购买后追加销售以增加平均订单价值(AOV)
- 3PL/WMS 集成以保持履行同步
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品:
- 客户账户
- Klaviyo
- Easycom
- Unicommerce
- Judge.me
- Third Party Logistics (3PL)
- Shipping and Fulfilment Apps
The app has been a huge help to our support team. With Clickpost order editing we saved a lot of tickets, especially during the sale season. And what stood out was that they got us extra revenue through post purchase upsells, so that was a bonus! Their support is very prompt, and open to feedback.
Clickpost order editing has made our post purchase process so much better. Customers can now edit their orders without contacting support. Their upsells are a cherry on the top, and have increased our AOV. Real value for money, and absolutely great support from the team.
Works as described. I set an order editing window when customers can change/edit their own orders. They like it because it's fast and easy and I like it because it lowers my support tickets. Easily one of the best apps I have because it's easy to use and it gives both me and my customers what I want. It's a win/win app. The developers are always adding new features too, like upselling, that I appreciate. The more I can do within 1 app so I don't have to have a ton of apps, the better. I highly recommend.
支持
应用支持由 Clickpost 提供。
数据访问
这个应用需要获得以下数据的访问权限,才能在您的商店中运行。 如需了解原因,请查阅开发人员的隐私政策 。
查看个人数据:
客户, 店主
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客户
姓名, 邮箱, 电话号码, 真实地址, 地理位置, IP 地址, 浏览器和操作系统
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店主
姓名, 邮箱, 电话号码, 真实地址
查看和编辑商店数据:
客户, 产品, 订单, 折扣, 礼品卡
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编辑客户
客户数据
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编辑产品
产品清单, 产品, or 产品系列
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编辑订单
已分配的发货, 商家管理的发货, 所有订单的详细信息, 退货, 第三方发货, 草稿订单, or 订单编辑
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查看和同步折扣
折扣代码和促销
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编辑礼品卡
礼品卡交易 or 礼品卡
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查看其他数据
地点 or 产品及其多属性的库存
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