CP: Order Editing & Upsells
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Cut support costs and boost AOV with self-service order editing, address validation, and upsells
Reduce support tickets and returns with a self-service order editing app. Let shoppers edit orders post-purchase: change variants, quantity, and shipping address; apply discounts; or cancel. Control the edit window and allowed edits; every order edit is logged. Built-in address validation, automated refunds/store credit, and 3PL/WMS sync keep ops smooth. Plus, boost AOV with post-purchase upsells right from the order page. Improve customer experience with the complete order editing solution.
- Reduce support cost - Customers fix addresses, apply discounts, change variants
- Increase AOV with smart upsells on Thank you, Order status & Post-Purchase page
- Avoid failed deliveries by flagging bad shipping addresses (via Google Maps)
- Be compliant with EU Withdrawals. Allow order cancellations & automated refunds
- Connect with 80+ WMS/3PLs, with support for 25+ languages.
包含未翻译的文本
语言
英语， 西班牙语， 法语， 德语， 葡萄牙语（巴西）， 葡萄牙语（葡萄牙）， 匈牙利语， 意大利语， 荷兰语， 挪威语， 瑞典语， 土耳其语， 乌克兰语， 越南语， 捷克语， 简体中文， 繁体中文， 克罗地亚语，以及 斯洛文尼亚语
定价
选择最适合您业务的套餐。
0-500 orders/mo
免费安装
25 edits free every month
特色功能
- Access to all features.
- - Order editing (Self service)
- - Post-purchase Upsells
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- Email support
- $1 per extra edit (after 25/mo free)
500-5000 orders/mo
$49 /月
unlimited order edits + upsell
特色功能
- Access to all features.
- - Unlimited Order editing (Self service)
- - Unlimited Post Purchase Upsells
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- Custom 3PL/WMS integration
- 24/7 Live chat support
14 天免费试用
5k-15k orders/mo
$129 /月
unlimited order edits + upsell
特色功能
- Access to all features.
- - Unlimited Order editing (Self service)
- - Unlimited Post Purchase Upsells
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- Custom 3PL/WMS integration
- 24/7 Priority Support - Chat + Slack
14 天免费试用
15k+ orders
$199 /月
unlimited order edits + upsell
特色功能
- Access to all features.
- - Unlimited Order editing (Self service)
- - Unlimited Post Purchase Upsells
- - Address Validation (powered by Google)
- - Add/replace Items + Apply Discount
- Customizable Editing Window
- Custom 3PL/WMS integration
- Priority Support with success manager
14 天免费试用
包含未翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
Really useful app for handling post-purchase order changes. Customers can update their orders themselves, which has reduced a lot of back-and-forth with our support team. Setup was simple and the ClickPost team has been very helpful whenever we needed anything.
Our experience so far with this app has been very great, It has given us great results and have helped us to improve our RTO rates. Bandwidth of customer team is also leived since customers are now editing their information without having the need to reach to support.
Great product overall.
We've been using ClickPost for a while now, and it's made a noticeable difference to our operations. Giving customers the ability to modify their orders after checkout has reduced the number of support tickets our team has to handle. We've also seen an improvement in RTOs, along with savings in both time and operational costs. Overall, it's helped our CRM team spend less time on routine order-related requests and more time addressing higher-priority customer concerns.
支持
应用支持由 Clickpost 提供。
数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
查看客户数据:
敏感数据、 设备和活动数据
-
敏感数据
姓名、 电子邮件地址、 电话号码、 实际地址
-
设备和活动数据
地理位置、 IP 地址、 浏览器和操作系统
查看员工和协作者数据:
店主
-
店主
姓名、 电子邮件地址、 电话号码、 实际地址
查看和编辑商店数据:
客户、 产品、 订单、 折扣、 礼品卡
-
编辑客户
客户数据
-
编辑产品
产品清单， 产品、 产品系列
-
编辑订单
已分配的发货， 商家管理的发货， 所有订单历史记录， 退货， 第三方发货， 草稿订单、 订单编辑
-
查看折扣
折扣码和促销
-
编辑礼品卡
礼品卡交易、 礼品卡
-
查看其他数据
地点、 产品和多属性库存
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达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
