Clicksit Return Center

Clicksit Return Center

by clicksit app limited

Customer return management

4.8 of 5 stars(115 reviews)

CollectPlus labels

No matter how big or small you are, it's now possible to offer CollectPlus returns. Labels sent to customers automatically.

Delighted Customers

A smooth return process for you and your customers keeps them happy and makes sure they come back to buy more.

Controlled process

Prevent returns that fall outside of your returns window and understand the exact stage each return is at to avoid customer dissatisfaction


About Clicksit Return Center

  1. Totally free returns management app

  2. Offer CollectPlus returns in the UK no matter how many returns you process

  3. Self service customer return portal and a dashboard for you to manage returns

4.Return portal setup instantly: yourdomain.com/a/returns and your customers can use email or mobile number to return.

Why install Clicksit Return Center

Improving your return experience gives customers the confidence to buy, and keeps them coming back. With our exclusive CollectPlus agreement you can also offer a return experience which competes with the big guys. The CollectPlus logo alone gives your customers the confidence to purchase.

Totally free features:

  1. Self service return portal for your customers

  2. No charges irrespective of how many returns you process

  3. Offer CollectPlus returns (pay only per return processed)

  4. Customise your return policy easily

  5. Track your returns

  6. Email the tracking status to customers

CollectPlus returns

You may just want to manage your returns through the clicksit app, but we are delighted to offer the option of CollectPlus returns also. With CollectPlus setup you can send your customers a prepaid label and they can drop off the return at any of the 6400+ stores.

Return updates

Your customers will receive updates as you check a new status in the return admin panel. They will also have a tracking email to track their return.

Easy setup

  1. Install Returns Center, click on ‘Get’

  2. Use our standard return policy text or update with your own

  3. Provide a link to your return center on your returns page

Done

And if you have any issues our support team are on hand to help you out 7 days a week 9-5 GMT :)

Integrates with

  • zapier

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Charge per return processed when optional CollectPlus used

Overall rating
4.8 of 5 stars
Based on 115 reviews

  • 5 of 5 stars
    87% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (1)

Most recent reviews

Stripes Fashion and Beauty

The Clicksit app is easy to use and has helped us to offer easy returns to our online customers. Thomas was quick to reply when I had any queries about installing the app and was very helpful.

Impulse Boutique & Lumiere Collective

This app is perfect for a basic return system that customers can initiate on the website, it only takes a couple of clicks to approve or reject returns and effectively communicate with your customers on the status of their return. The customisable return page and email are fantastic!
I had one tech issue and Thomas in customer support fixed it within 24 hours for me. Great app - highly recommend for a simple, free returns system.

WRDS & WSDM

This app is perfect for my requirements. I found the set up really straight forward and the customisation really simple and stress free. I had a concern about a technical issue that I couldn't figure out, so I reached out to customer services and they were prompt to reply quickly resolving the issue. That for me is the icing on the cake!