The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
winter-warehouse.com thinks this app is very good for a free app. Its very easy to use. We wish it had a few more options to respond when a customer writes a comment. The comments section seems to give the customer a place to make up there own terms/reasons for the return. Idf we could comment back with an approval/decline it would make things run smoother. Once we decline we cant change anything.
Great app, streamlined the return process which equals happy customers!
Has helped alot with our trust rating and we have seen an increase in orders!
Ridgemont Outfitters UK
Great app that has reduced the manual interface with the customer as well as providing a small saving on returns. Look forward to it continuing to develop to offer EU returns and interact more comprehensively with Shopify.
This app has being doing a great job, makes my website look professional and trustworthy. Even though it does not automatically notify me when a return request is sent, I just check it everyday at the end of the day.
Brilliant app. Makes the returns process easy for customers and looks very professional on the website. Love the fact we can provide returns for customers and that we can chose to either charge for them or provide them foc if we like.
Dhwani Tarang Designs
Good app for managing your returns. Best part is it is free but can improve on certain areas. Overall a very good app for managing your returns.
Really Awesome Stuff
Great app to manage return requests and processes. Customers like the simple and clear return process. Highly recommend!
Robbie + Co.
This app has been a perfect solution for my needs. It takes the hassle out of returns. Keeping things simple yet efficient, the whole return process runs smoothly for us now. Thank you!
Very professional, the first test failure was due to delays in their servers. Useful tool for returning
Wow! This app is a lifesaver to keep track of returns. It is easy to install and the text is customizable on the returns page. The customer sees specific instructions and easily can return without problems or questions. Each return links to the order for easy refunds. Thank you! TheWantsies.com