Clicksit Return Center

Clicksit Return Center

by clicksit app limited

Customer return management

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    1% of ratings are 1 stars

All reviews

21 - 30 of 31 reviews

Jeffersons Apparel & Accessories

The simplicity of this app is perfect and seamless with our site. The differences between processing returns and exchanges without it are wildly noticeable.

3RD ROCK - Sustainable activewear for climbing & yoga

Very good entry-level returns app. Does what it says on the box! recommended for small businesses as gives an easy collect+ option

Bouji Lingerie

Overall a good app for returns. It’s easy to integrate onto your website and use. Support is also helpful


As a first step in creating a repeatable process for returns, this is good. Very basic, but it is a good starting software that is easy to implement.

Augustine Amsterdam

Good one! Still figuring out how everything works exactly but so far, the app is a good choice for having a clear overview on returns/exchange requests.

Friend or Faux

We have just started using the app really easy to use, only thing i will say is the returns are maybe just a couple days slower than we are used to.

Developer reply

June 3, 2019

Thanks for the review Friend or Faux, we will take a look at how we can speed up the returns from your return carrier by checking into any issues at your local depot. Please feel free to contact out custom service team regarding this.

Banglez Bazar

I had a problem with the return page, the page was too high up under the header and I could see the email field. I contacted Clicksit and they resolved the problem quickly!

Developer reply

April 30, 2019

Pleased we could resolve this for you quickly. Our new returns page embeds seamlessly into your stores theme.

Griffin Air

We've just started to use Clicksit and so far we are fans. It's easy to use and integrate with many different CRMs and Ticketing systems. Would recommend


We've used Clicksit Return Center for some time now (the free version) and are quite happy with it: solid app. Easy to request a return / exchange for the customer and easy to handle from the backend. I am sure there are lots of features that could make the app more productive for us (analyse the returns, give more order details etc.) and there aren't many options to customise - however as a free app this one really does a good job!

Developer reply

April 30, 2019

Thanks for the review Rightland, we have a number of features in the pipeline which will further help you manage your returns.

Negro League Baseball Shop / Shops At The CoOp

Easy to set up, easy to use. The only problem we have experienced is that occasionally we do not receive email notification of a return request, so we check the app daily to be sure we don't miss something. On the whole, though, it is an extremely useful app that has cut the time spent on the phone with customers wanting to return/exchange to a minimum.