Overall rating Based on 85 reviews
Jeffersons Apparel & Accessories
The simplicity of this app is perfect and seamless with our site. The differences between processing returns and exchanges without it are wildly noticeable.
3RD ROCK - Sustainable activewear for climbing & yoga
Very good entry-level returns app. Does what it says on the box! recommended for small businesses as gives an easy collect+ option
Overall a good app for returns. It’s easy to integrate onto your website and use. Support is also helpful
As a first step in creating a repeatable process for returns, this is good. Very basic, but it is a good starting software that is easy to implement.
Good one! Still figuring out how everything works exactly but so far, the app is a good choice for having a clear overview on returns/exchange requests.
Friend or Faux
We have just started using the app really easy to use, only thing i will say is the returns are maybe just a couple days slower than we are used to.
Thanks for the review Friend or Faux, we will take a look at how we can speed up the returns from your return carrier by checking into any issues at your local depot. Please feel free to contact out custom service team regarding this.
I had a problem with the return page, the page was too high up under the header and I could see the email field. I contacted Clicksit and they resolved the problem quickly!
Pleased we could resolve this for you quickly. Our new returns page embeds seamlessly into your stores theme.
We've just started to use Clicksit and so far we are fans. It's easy to use and integrate with many different CRMs and Ticketing systems. Would recommend
We've used Clicksit Return Center for some time now (the free version) and are quite happy with it: solid app. Easy to request a return / exchange for the customer and easy to handle from the backend. I am sure there are lots of features that could make the app more productive for us (analyse the returns, give more order details etc.) and there aren't many options to customise - however as a free app this one really does a good job!
Thanks for the review Rightland, we have a number of features in the pipeline which will further help you manage your returns.
Great app. Works well! Only gripe is that you have to check the app to see return requests. I wish there was way to see them through the shopify admin instead of going to the app.
Thanks for the review Filterwears we are looking into the feature you describe.