About Clicksit Return Center
Totally free returns management app
Offer CollectPlus returns in the UK no matter how many returns you process
Self service customer return portal and a dashboard for you to manage returns
4.Return portal setup instantly: yourdomain.com/a/returns and your customers can use email or mobile number to return.
Why install Clicksit Return Center
Improving your return experience gives customers the confidence to buy, and keeps them coming back. With our exclusive CollectPlus agreement you can also offer a return experience which competes with the big guys. The CollectPlus logo alone gives your customers the confidence to purchase.
Totally free features:
Self service return portal for your customers
No charges irrespective of how many returns you process
Offer CollectPlus returns (pay only per return processed)
Customise your return policy easily
Track your returns
Email the tracking status to customers
You may just want to manage your returns through the clicksit app, but we are delighted to offer the option of CollectPlus returns also. With CollectPlus setup you can send your customers a prepaid label and they can drop off the return at any of the 6400+ stores.
Your customers will receive updates as you check a new status in the return admin panel. They will also have a tracking email to track their return.
Install Returns Center, click on ‘Get’
Use our standard return policy text or update with your own
Provide a link to your return center on your returns page
And if you have any issues our support team are on hand to help you out 7 days a week 9-5 GMT :)
See the app in action
Explore how the app works in an example store.View example store
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free to install
Charge per return processed when optional CollectPlus used
Overall rating Based on 68 reviews
Most recent reviews
I am happy with the app. It's free and does a really good job in terms of managing the entire returns process systematically. Is also working perfectly with the language translation app on my site.
I was looking for something to simplify the headaches of order returns (part of the business unfortunately) and this was perfect all round. Very easy to set up and customise. Now it's all done by a few clicks and job done.
I use this app to process our refunds and give our business a professional look. The demo run through was informative and really helpful. Although we have not started trading yet, everything is set up ready for our launch!
Not yet discovered any problems, the only disadvantage is the high returns courier fees. However, you are only charged for each return label used. We give customers the option not to use the label and if they do we invoice them directly.