No matter how big or small you are, it's now possible to offer CollectPlus returns. Labels sent to customers automatically.
A smooth return process for you and your customers keeps them happy and makes sure they come back to buy more.
Prevent returns that fall outside of your returns window and understand the exact stage each return is at to avoid customer dissatisfaction
About Clicksit Return Center
Totally free returns management app
Offer CollectPlus returns in the UK no matter how many returns you process
Self service customer return portal and a dashboard for you to manage returns
Return portal setup instantly: yourdomain.com/a/returns and your customers can use email or mobile number to return.
We can offer different returns options for you - free returns for your customer, shared cost of the return with your customer or even an option where your customer pays for the full return
Why install Clicksit Return Center
Improving your return experience gives customers the confidence to buy, and keeps them coming back. With our exclusive CollectPlus agreement you can also offer a return experience which competes with the big guys. The CollectPlus logo alone gives your customers the confidence to purchase.
Totally free features:
Self service return portal for your customers
No charges irrespective of how many returns you process
Offer CollectPlus returns (pay only per return processed)
Customise your return policy easily
Track your returns
Email the tracking status to customers
You may just want to manage your returns through the clicksit app, but we are delighted to offer the option of CollectPlus returns also. With CollectPlus setup you can send your customers a prepaid label and they can drop off the return at any of the 8000+ stores.
Your customers will receive updates as you check a new status in the return admin panel. They will also have a tracking email to track their return.
Install Returns Center, click on ‘Get’
Use our standard return policy text or update with your own
Provide a link to your return center on your returns page
And if you have any issues our support team are on hand to help you out 7 days a week 9-5 GMT :)
See the app in action
Explore how the app works in an example store.View example store
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free to install
Charge per return processed when optional CollectPlus used
Most recent reviews
Amazing app, creates an automated returns centre for the customer to automatically go in and submit return requests. Easy to use, very friendly company to go through and everything is broken down and explained each step of the way. We use on three different stores and have not had any issues whatsoever. Support is literally a live chat or a phone call away too if you need help setting up or using anything. Thanks
The Pop Up Deli
Fantastic app for any UK seller - easy to use platform for customers to use and admin for us. Various options such as paid for/customer to pay for labels and they are constantly looking to make improvements. Great support team too.
Louis Carter Wear
Very good app and extrememly helpful staff. Would highly recommend. Lots of new features are constantly being added too!