Clicksit Return Center

Clicksit Return Center

by clicksit app limited

Free Returns Automation, Return Labels, Notifications, Portal

4.8 of 5 stars(367 reviews)

Return Labels

No matter how big or small you are, it's now possible to offer CollectPlus and USPS return labels. Labels sent to customers automatically.

Delighted Customers

A smooth return process for you and your customers keeps them happy and makes sure they come back to buy more.

Controlled process

Prevent returns that fall outside of your returns window and understand the exact stage each return is at to avoid customer dissatisfaction


About Clicksit Return Center

  1. Totally free returns management app

  2. Automatically create return labels in the US and UK.

  3. Self service customer return portal and a dashboard for you to manage returns

  4. Return portal setup instantly: yourdomain.com/a/returns and your customers can use email or mobile number to return.

  5. We can offer different returns options for you - free returns for your customer, shared cost of the return with your customer or even an option where your customer pays for the full return

  6. Manage exchanges with customers selecting their exchange items during return. Checking your stock levels in real time during the exchange and automatically creating a new order for the exchange!

  7. Refund orders within the app saving time processing refunds

  8. Choose which items can and cannot be returned

  9. Translate every word on the return portal

Why install Clicksit Return Center

Improving your return experience gives customers the confidence to buy, and keeps them coming back. With our exclusive CollectPlus agreement you can also offer a return experience which competes with the big guys. The CollectPlus logo alone gives your customers the confidence to purchase.

Totally free features:

  1. Self service return portal for your customers

  2. No charges irrespective of how many returns you process

  3. Offer CollectPlus and USPS returns (pay only per return processed)

  4. Customise your return policy easily

  5. Track your returns

  6. Email the tracking status to customers

CollectPlus returns

You may just want to manage your returns through the clicksit app, but we are delighted to offer the option of CollectPlus returns also. With CollectPlus setup you can send your customers a prepaid label and they can drop off the return at any of the 8000+ stores.

Return updates

Your customers will receive updates as you check a new status in the return admin panel. They will also have a tracking email to track their return.

Easy setup

  1. Install Returns Center, click on ‘Get’

  2. Use our standard return policy text or update with your own

  3. Provide a link to your return center on your returns page

Done

And if you have any issues our support team are on hand to help you out 7 days a week 9-5 GMT :)

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free to install

Free to use with premium features at extra cost

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    87% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

Pickwick Jewellers

Great customisation and make our returns process so much more professional. Great that we can use our own labels due to the fact that we have high insurance value needs. Responded to chat quickly.

DRPfit Apparel

I downloaded this app and I am testing the service and unable to generate return labels. I have reached out to support twice and no response. The first email said they will respond in a few hours. Okay fine 16 hours later still no response I send another email and no response. I will definitely be deleting from my store and going with another company.

Developer reply

September 20, 2021

Hi There, I'm very sorry about the speed of response for setup here. After investigating further I can see that your query was sat between two teams so didn't get picked up effectively. Our sales team has reached out again today, and we will ensure you are live same day if happy to give the app another go! We will guarantee to beat the prices you are paying with competing app.

Tom CEO

Avo Activewear

I've been using this service for a few weeks and it's been an absolute game changer! The Clicksit team have been so helpful and responded quickly to any queries I had. They even phoned me to check everything was running smoothly. My customers have found the process much easier and I'm really pleased with how it's going. Thank you Clicksit!