Clicksit Return Center

Clicksit Return Center

by clicksit app limited

Free Returns Automation, Return Labels, Notifications, Portal

4.8 of 5 stars(393 reviews)

Return Labels

No matter how big or small you are, it's now possible to offer CollectPlus and USPS return labels. Labels sent to customers automatically.

Delighted Customers

A smooth return process for you and your customers keeps them happy and makes sure they come back to buy more.

Controlled process

Prevent returns that fall outside of your returns window and understand the exact stage each return is at to avoid customer dissatisfaction


About Clicksit Return Center

About Clicksit Return Centre

Clicksit, part of Sorted (sorted.com), is a totally free returns management app.

  1. Automatically create return labels in the US and UK.

  2. Self service customer return portal and a dashboard for you to manage returns

  3. Return portal setup instantly: yourdomain.com/a/returns and your customers can use email or mobile number to return.

  4. We can offer different returns options for you - free returns for your customer, shared cost of the return with your customer or even an option where your customer pays for the full return

  5. Manage exchanges with customers selecting their exchange items during return. Checking your stock levels in real time during the exchange and automatically creating a new order for the exchange!

  6. Refund orders within the app saving time processing refunds

  7. Choose which items can and cannot be returned

  8. Translate every word on the return portal

Why install Clicksit Return Center

Improving your return experience gives customers the confidence to buy, and keeps them coming back. With our exclusive CollectPlus agreement you can also offer a return experience which competes with the big guys. The CollectPlus logo alone gives your customers the confidence to purchase.

Totally free features:

  1. Self service return portal for your customers

  2. No charges irrespective of how many returns you process

  3. Offer CollectPlus and USPS returns (pay only per return processed)

  4. Customise your return policy easily

  5. Track your returns

  6. Email the tracking status to customers

CollectPlus returns

You may just want to manage your returns through the clicksit app, but we are delighted to offer the option of CollectPlus returns also. With CollectPlus setup you can send your customers a prepaid label and they can drop off the return at any of the 8000+ stores.

Return updates

Your customers will receive updates as you check a new status in the return admin panel. They will also have a tracking email to track their return.

Easy setup

  1. Install Returns Center, click on ‘Get’

  2. Use our standard return policy text or update with your own

  3. Provide a link to your return center on your returns page

Done

And if you have any issues our support team are on hand to help you out 7 days a week 9-5 GMT :)

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free to install

Free to use with premium features at extra cost

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    9% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

Ethical Bedding

Great so far - would definitely recommend. New features added regularly and makes managing and tracking returns a lot easier. Now, if people just knew what their bed size was before they ordered, that would really help our business.

TAIDEUX

This has really streamlined our returns process and I no longer have to track in excel. Thanks for making such a useful app for small businesses! I have an online clothing store for fuller bust women and naturally we get quite a few returns so it's useful to have an app to process it and keep on top of inventory.

Shaving Time

If you want to offer a painless and friendly returns process to your customers, then look no further. The returns process is completely automated. We pay for the returns simply because it offers a good customer retention policy to do so and offering this service on your website also helps the prospective customer trust your site and shows that you have taken the time to offer a seamless returns process . Just make sure you update your terms and conditions to reflect same. To summarise: Your returns process will be simple, effective and most importantly less time consuming for you and your customers.