Clicksit Return Center

Clicksit Return Center

by clicksit app limited

Customer return management

4.8 of 5 stars(147 reviews)

CollectPlus labels

No matter how big or small you are, it's now possible to offer CollectPlus returns. Labels sent to customers automatically.

Delighted Customers

A smooth return process for you and your customers keeps them happy and makes sure they come back to buy more.

Controlled process

Prevent returns that fall outside of your returns window and understand the exact stage each return is at to avoid customer dissatisfaction


About Clicksit Return Center

  1. Totally free returns management app

  2. Offer CollectPlus returns in the UK no matter how many returns you process

  3. Self service customer return portal and a dashboard for you to manage returns

4.Return portal setup instantly: yourdomain.com/a/returns and your customers can use email or mobile number to return.

Why install Clicksit Return Center

Improving your return experience gives customers the confidence to buy, and keeps them coming back. With our exclusive CollectPlus agreement you can also offer a return experience which competes with the big guys. The CollectPlus logo alone gives your customers the confidence to purchase.

Totally free features:

  1. Self service return portal for your customers

  2. No charges irrespective of how many returns you process

  3. Offer CollectPlus returns (pay only per return processed)

  4. Customise your return policy easily

  5. Track your returns

  6. Email the tracking status to customers

CollectPlus returns

You may just want to manage your returns through the clicksit app, but we are delighted to offer the option of CollectPlus returns also. With CollectPlus setup you can send your customers a prepaid label and they can drop off the return at any of the 6400+ stores.

Return updates

Your customers will receive updates as you check a new status in the return admin panel. They will also have a tracking email to track their return.

Easy setup

  1. Install Returns Center, click on ‘Get’

  2. Use our standard return policy text or update with your own

  3. Provide a link to your return center on your returns page

Done

And if you have any issues our support team are on hand to help you out 7 days a week 9-5 GMT :)

Integrates with

  • zapier

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Charge per return processed when optional CollectPlus used

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    86% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (1)

Most recent reviews

Leni Swims

Great app. It makes the process so easy and the customer service is so helpful and amazing. Returns can be difficult to manage but this app makes it easy.

Studio Y

We used this app to manage our returns better. It does it well and is free! It would be great if it could give us a bit more control of the spacing and styling of the returns center and this is well received by the developers.

Top JDM Store

This app is great. I started receiving more than the usual amount of returns during the pandemic and keeping track of returns manually was starting to get messy. I tried a few other apps which provided a portal for returns but unfortunately the way it was integrated did not work properly and took the visitor to an external looking page. The main benefit of this app is the proxy returns center which will be implemented to match your current theme for a seamless look as if it came by default. The returns center itself is working effortlessly and provides all the templates ready to go without much setup needed. This is a life saver app if you encounter regular returns. Have not tried the return labels feature with Collect+ yet but that would definitely add the finishing professional touch for your E-Commerce store. All of this for free and I must say this is the go to at the moment for a "Returns" app.