No matter how big or small you are, it's now possible to offer CollectPlus returns. Labels sent to customers automatically.
A smooth return process for you and your customers keeps them happy and makes sure they come back to buy more.
Prevent returns that fall outside of your returns window and understand the exact stage each return is at to avoid customer dissatisfaction
About Clicksit Return Center
Totally free returns management app
Offer CollectPlus returns in the UK no matter how many returns you process
Self service customer return portal and a dashboard for you to manage returns
4.Return portal setup instantly: yourdomain.com/a/returns and your customers can use email or mobile number to return.
Why install Clicksit Return Center
Improving your return experience gives customers the confidence to buy, and keeps them coming back. With our exclusive CollectPlus agreement you can also offer a return experience which competes with the big guys. The CollectPlus logo alone gives your customers the confidence to purchase.
Totally free features:
Self service return portal for your customers
No charges irrespective of how many returns you process
Offer CollectPlus returns (pay only per return processed)
Customise your return policy easily
Track your returns
Email the tracking status to customers
You may just want to manage your returns through the clicksit app, but we are delighted to offer the option of CollectPlus returns also. With CollectPlus setup you can send your customers a prepaid label and they can drop off the return at any of the 6400+ stores.
Your customers will receive updates as you check a new status in the return admin panel. They will also have a tracking email to track their return.
Install Returns Center, click on ‘Get’
Use our standard return policy text or update with your own
Provide a link to your return center on your returns page
And if you have any issues our support team are on hand to help you out 7 days a week 9-5 GMT :)
See the app in action
Explore how the app works in an example store.View example store
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free to install
Charge per return processed when optional CollectPlus used
Most recent reviews
Great app. It makes the process so easy and the customer service is so helpful and amazing. Returns can be difficult to manage but this app makes it easy.
We used this app to manage our returns better. It does it well and is free! It would be great if it could give us a bit more control of the spacing and styling of the returns center and this is well received by the developers.
Top JDM Store
This app is great. I started receiving more than the usual amount of returns during the pandemic and keeping track of returns manually was starting to get messy. I tried a few other apps which provided a portal for returns but unfortunately the way it was integrated did not work properly and took the visitor to an external looking page. The main benefit of this app is the proxy returns center which will be implemented to match your current theme for a seamless look as if it came by default. The returns center itself is working effortlessly and provides all the templates ready to go without much setup needed. This is a life saver app if you encounter regular returns. Have not tried the return labels feature with Collect+ yet but that would definitely add the finishing professional touch for your E-Commerce store. All of this for free and I must say this is the go to at the moment for a "Returns" app.