Clicksit Return Center

Clicksit Return Center

by clicksit app limited

Customer return management

4.8 of 5 stars(306 reviews)

CollectPlus labels

No matter how big or small you are, it's now possible to offer CollectPlus returns. Labels sent to customers automatically.

Delighted Customers

A smooth return process for you and your customers keeps them happy and makes sure they come back to buy more.

Controlled process

Prevent returns that fall outside of your returns window and understand the exact stage each return is at to avoid customer dissatisfaction


About Clicksit Return Center

  1. Totally free returns management app

  2. Offer CollectPlus returns in the UK no matter how many returns you process

  3. Self service customer return portal and a dashboard for you to manage returns

  4. Return portal setup instantly: yourdomain.com/a/returns and your customers can use email or mobile number to return.

  5. We can offer different returns options for you - free returns for your customer, shared cost of the return with your customer or even an option where your customer pays for the full return

Why install Clicksit Return Center

Improving your return experience gives customers the confidence to buy, and keeps them coming back. With our exclusive CollectPlus agreement you can also offer a return experience which competes with the big guys. The CollectPlus logo alone gives your customers the confidence to purchase.

Totally free features:

  1. Self service return portal for your customers

  2. No charges irrespective of how many returns you process

  3. Offer CollectPlus returns (pay only per return processed)

  4. Customise your return policy easily

  5. Track your returns

  6. Email the tracking status to customers

CollectPlus returns

You may just want to manage your returns through the clicksit app, but we are delighted to offer the option of CollectPlus returns also. With CollectPlus setup you can send your customers a prepaid label and they can drop off the return at any of the 8000+ stores.

Return updates

Your customers will receive updates as you check a new status in the return admin panel. They will also have a tracking email to track their return.

Easy setup

  1. Install Returns Center, click on ‘Get’

  2. Use our standard return policy text or update with your own

  3. Provide a link to your return center on your returns page

Done

And if you have any issues our support team are on hand to help you out 7 days a week 9-5 GMT :)

Integrates with

  • zapier

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Charge per return processed when optional CollectPlus used

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (3)

Most recent reviews

Kidsbe

Excellent app, makes it so easy for my customers to return with ease. Straightforward instructions on what to do and customers are happy with the simplicity of the service!

Phone Bar

Amazing app, creates an automated returns centre for the customer to automatically go in and submit return requests. Easy to use, very friendly company to go through and everything is broken down and explained each step of the way. We use on three different stores and have not had any issues whatsoever. Support is literally a live chat or a phone call away too if you need help setting up or using anything. Thanks

The Pop Up Deli

Fantastic app for any UK seller - easy to use platform for customers to use and admin for us. Various options such as paid for/customer to pay for labels and they are constantly looking to make improvements. Great support team too.