Clicksit Return Center

Free Returns Automation, Return Labels, Notifications, Portal

Free to install. Additional charges may apply.

Return Labels

No matter how big or small you are, it's now possible to offer CollectPlus and USPS return labels. Labels sent to customers automatically.

Delighted Customers

A smooth return process for you and your customers keeps them happy and makes sure they come back to buy more.

Controlled process

Prevent returns that fall outside of your returns window and understand the exact stage each return is at to avoid customer dissatisfaction

Clicksit Return Center

Clicksit Return Center

About Clicksit Return Centre

Clicksit, part of Sorted (sorted.com), is a totally free returns management app.

  1. Automatically create return labels in the US and UK.

  2. Self service customer return portal and a dashboard for you to manage returns

  3. Return portal setup instantly: yourdomain.com/a/returns and your customers can use email or mobile number to return.

  4. We can offer different returns options for you - free returns for your customer, shared cost of the return with your customer or even an option where your customer pays for the full return

  5. Manage exchanges with customers selecting their exchange items during return. Checking your stock levels in real time during the exchange and automatically creating a new order for the exchange!

  6. Refund orders within the app saving time processing refunds

  7. Choose which items can and cannot be returned

  8. Translate every word on the return portal

Why install Clicksit Return Center

Improving your return experience gives customers the confidence to buy, and keeps them coming back. With our exclusive CollectPlus agreement you can also offer a return experience which competes with the big guys. The CollectPlus logo alone gives your customers the confidence to purchase.

Totally free features:

  1. Self service return portal for your customers

  2. No charges irrespective of how many returns you process

  3. Offer CollectPlus and USPS returns (pay only per return processed)

  4. Customise your return policy easily

  5. Track your returns

  6. Email the tracking status to customers

CollectPlus returns

You may just want to manage your returns through the clicksit app, but we are delighted to offer the option of CollectPlus returns also. With CollectPlus setup you can send your customers a prepaid label and they can drop off the return at any of the 8000+ stores.

Return updates

Your customers will receive updates as you check a new status in the return admin panel. They will also have a tracking email to track their return.

Easy setup

  1. Install Returns Center, click on ‘Get’

  2. Use our standard return policy text or update with your own

  3. Provide a link to your return center on your returns page

Done

And if you have any issues our support team are on hand to help you out 7 days a week 9-5 GMT :)

Clicksit Return Center

Clicksit Return Center

About Clicksit Return Centre

Clicksit, part of Sorted (sorted.com), is a totally free returns management app.

  1. Automatically create return labels in the US and UK.

  2. Self service customer return portal and a dashboard for you to manage returns

  3. Return portal setup instantly: yourdomain.com/a/returns and your customers can use email or mobile number to return.

  4. We can offer different returns options for you - free returns for your customer, shared cost of the return with your customer or even an option where your customer pays for the full return

  5. Manage exchanges with customers selecting their exchange items during return. Checking your stock levels in real time during the exchange and automatically creating a new order for the exchange!

  6. Refund orders within the app saving time processing refunds

  7. Choose which items can and cannot be returned

  8. Translate every word on the return portal

Why install Clicksit Return Center

Improving your return experience gives customers the confidence to buy, and keeps them coming back. With our exclusive CollectPlus agreement you can also offer a return experience which competes with the big guys. The CollectPlus logo alone gives your customers the confidence to purchase.

Totally free features:

  1. Self service return portal for your customers

  2. No charges irrespective of how many returns you process

  3. Offer CollectPlus and USPS returns (pay only per return processed)

  4. Customise your return policy easily

  5. Track your returns

  6. Email the tracking status to customers

CollectPlus returns

You may just want to manage your returns through the clicksit app, but we are delighted to offer the option of CollectPlus returns also. With CollectPlus setup you can send your customers a prepaid label and they can drop off the return at any of the 8000+ stores.

Return updates

Your customers will receive updates as you check a new status in the return admin panel. They will also have a tracking email to track their return.

Easy setup

  1. Install Returns Center, click on ‘Get’

  2. Use our standard return policy text or update with your own

  3. Provide a link to your return center on your returns page

Done

And if you have any issues our support team are on hand to help you out 7 days a week 9-5 GMT :)

Pricing

Free to install

Free to use with premium features at extra cost

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    9% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    2% of ratings are 1 stars

Defined Apparel

Excellent app. Easy to use and lots of great options to allow you to configure it to work for your scenario.

Diecast Model Centre

We've tried a few other returns apps in the past and had given up on using any until we came across Clicksit which is far and away better than anything we have used before. Right from the start, the experience has been first-class, the only app developer to phone us up after installing the app to see if we needed help setting it up. As it turns out, we didn't as following the support documents and video guides make what looks like a daunting task, an absolute doddle and with plenty of customisable options, it's easy to tailor the app to your needs. And, once you've finished setting up, you can fully test it as both the merchant and the customer to gain a full understanding of how it works. Once up and running, returns are a breeze. It used to take us ages processing returns, sending out emails, buying labels and emailing them to customers and just trying to track them; totally inefficient and unprofessional. Now our returns are handled efficiently and professionally with the whole returns process from request through to refund handled solely within the app itself. The system generated Collect+ labels may not be the cheapest, but as you are only charged when they are actually used, it cuts out the waste of sending pre-paid labels to customers who ultimately don't complete their return. Easily merits 5-stars.

Refurbees.com

So far so good! We use this RMS frequently and it's easy enough. I appreciate all of the auto-generated emails, it's much easier to stay connected with a customer even after the return.

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