ClockedIn , 11 anmeldelser

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27. januar 2023

Worked great until they did an update and then when I went to get my employees hours and run payroll my pin no longer worked.. then when I tried to reset it, it told me my email was invalid. Sent customer service messages, but no reply and no other way to contact support (like a phone number) so I was SOL. Left me with no way to access my employees hours or run payroll! Pretty frustrating! Will be finding a new software for time keeping.

Bloom & Flourish
Næsten 4 år bruger appen
2. februar 2023

This app is now garbage since the update.
We are seeking a new app Time Clock App now...
It was good while it lasted.

Soap & More
Mere end 2 år bruger appen
11. februar 2021

It worked great until it wouldn't let me update any employees' hourly wage or add a new employee. I contacted support multiple times. One response from them only asking for more detail, which I provided, and after that...nothing! It's useless to me now...I'm switching.

j Boutique ne
Næsten 2 år bruger appen
venntov svarede 18. marts 2021

Hey there,

I hope this finds you well.

I’m sorry to hear about your experience with our App, and with our Support Team. After reviewing our communications, it looks like there may be some emails getting lost in translation as I’m seeing quite a few reach outs from our team unanswered. With that being said, we don’t want to leave you with such a negative experience. 

Please reach out to us at so we can work to make things right for you!

All the best,

Rhian Beutler


Redigeret 29. august 2019

Switched our old POS system, that had a time clock feature included, to Shopify POS which does not. I was skeptical about adding this app but after using it for several months I’ve been pleasantly surprised. Have had no issues thus far and very user friendly.

Tadpoles & Tiddlers
10 måneder bruger appen
29. december 2018

I just started to use it and so far so good. They have A great customer service and quick problem solve.

Soft Step Shoes
9 måneder bruger appen
Redigeret 19. januar 2023

App updated yesterday. User interface changed, and none of our PINs worked. Five digit PINs, essential for us to identify where the staff member is working, weren't accepted. We got speedy support from Josh to help remedy the problem. In the future, however, we could use some warning ahead of these updates to make them seamless.

Portland Running Company
Næsten 4 år bruger appen
9. november 2018

This app is the punch card system I was looking for. It allows me to track all of my staffs time effectively.

2 måneder bruger appen
6. november 2018

I use it to clock in and out... but it appears with different hours... I ask for help but they answer that they are a small team and they were not at the office.
Then sometimes the app don't work so is impossible to use it.

by Galia
Cirka en måned bruger appen
10. august 2020

It's nice having the time card built into the pos app, so it's easy for my employees to clock-in. Other than that, it's kind of a pain in the b. You have to go into each employee's time card in order to print. You also have to manually adjust the time period for each employee, before being able to print. It doesn't show the added up hours for the two week period on the individual time card. For us, it makes the time card it produces sort of useless. I still have to take the data and import it into easier to read and understand time card, so I can get the employees signatures on them. It's very basic, no thrills, and you still have to do a good amount of work. It might be better using paper time cards.

Cirka en måned bruger appen
27. april 2020

Sucks. It would not let me use the import function and pulled it up on the ipad, got an error message. Thanks for nothing.
Cirka 2 timer bruger appen
venntov svarede 27. april 2020

Hi there,

Thanks for the feedback- we would love to help you rectify this challenge, but it looks like we haven't been in contact with you yet.

It appears that you installed and uninstalled our app within an hour and did not reach out to our support team for help.

We would be happy to help you with the import CSV process. We were not able to replicate the error on our side. Please email us at

At venntov we pride ourselves on giving excellent customer experiences and we would like to turn this around for you.

All the best,

Rhian Beutler