Closeby ‑ Store Locator

Fantastic customer service, thank you to Brian for sorting my issue quickly and efficiently!

Updated:
The support team contacted me within 1 business day and fixed the error. It's a good sign, and the app works well again.

When the app has an urgent error, you cannot find any support online, even after submitting a support ticket, you will get an email to tell u that you need to wait more 5 business days -

"This message confirms that your request (XXX) has been received and will be reviewed by our support staff. Please note that we are a small operation, so our typical response time is 5 business days. We really appreciate your patience.

For Shopify and Wix users, please send us your connected store url which can be found in your Closeby settings as well to help our team investigate your account.

To add additional comments for our team, just continue replying to this email. In the meantime, feel free to check out our FAQ articles as well: https://closeby.zendesk.com/hc/en-us

Thanks for writing in!
Closeby Team"

We love this app! We were able to easily customize it to fit our branding and it's very simple to use, organize by store-type, and keep up to date using a synced google sheet. We have over 300 retail partners and everyone has been very happy to be included on our snazzy map! We get tons of compliments on it.

I recently had an issue with the map, which was completely unrelated to Closeby (it was a theme issue) and Matt at Closeby was wonderful and helped up get our cool map back up for the world to see. Five bazillion stars...We love our map and it's everything we could possibly ask for. Thank you Closeby!

https://huntseatpaperco.com/pages/retailers