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We are very satisfied with using Cloud Search to optimize the search of our website. The app is easy to use and one of the great things about it is that it is evolving so that some of our needs and suggestions have been met after installing and starting to use the app.
The app integrates with our multilingual store and there is always help for whatever problem we might have.
We had some custom work done by a third party to have the app styled more to our specific needs but since our needs were a bit specific, we don’t find this to be a fault of the app.
I do wish the app took manual listings in the collections more into account when filters are applied because this would greatly improve our ability to highlight specific products even when customers are filtering unnecessary products away, but I am told this is a work in progress.
As the manual listings are now taken into account, we have no more concerns with the app and we would definitely recommend it to others.
Hi,
Thank you for your positive review and for sharing your experiences with our Cloud Search app! We're absolutely thrilled to hear how satisfied you've been with its functionality and evolution.
In response to your feedback about manual listings, we're happy to inform you that we've recently launched the manual/featured sort order support in our app. This feature will provide you with more flexibility in showcasing specific products, even as customers filter their search.
We invite you to give this new feature a try and share your thoughts. We look forward to hearing from you soon!
Best Regards,
Really helpful app as the search analytics allow me to see what my customers want that i'm not providing. Customer service is brilliant too. Quick email replies and helpful in sorting any issues i've had! Thanks!
Amazing app and high quality support. Highly recommended and fixes many issues that Shopify doesnt address
Super fast response and helped with a quick turnaround. Would highly recommend the app for its features and ease of use. Plus the support alone is fantastic. They helped me on a holiday weekend.
The experience so far with Cloud Search is amazing, the product itself is quite unique with a cool UX, and the team is super helpful. We can't wait to see how their product will positively affect users on our website!
Great Shopify app and excellent customer service! Works well in our outdoors food shop. Five stars and thumps up!
Cette application est géniale et d'un très bon rapport qualité prix. J'ai cherché pas mal de temps une application de ce genre et j'en ai essayé plusieurs, celle-ci me correspond parfaitement et Nikita est très réactif. Bravo !
This app has been really good for our business - it produces good search data and looks great on the website. The technical support has also been top notch - working directly with the developers we were able to put in place some custom code for our search implementation that really helped!
works great an d very helpful support.
Super affordable and great customer service compared to competitors we've tried. The search feature is clean and easily implemented. Highly recommend!