Cloud Search & Product Filter , 615 recensioner
Très bon service.
Ils répondent rapidement quand ont a un souci. Mention particulière à Nikita, très gentil et professionnel.
Je recommande l'appli.
Great Shopify app and excellent customer service! Works well in our outdoors food shop. Five stars and thumps up!
Great app and the level of customer service it provides. The user experience is seamless and intuitive, making it easy to accomplish tasks efficiently. The customer support team is knowledgeable and friendly, always going above and beyond to resolve any issues or concerns
Absolutely AWESOME! Nikita went above and beyond to support us after our search bar didn't work on handheld devices.
Cannot recommend enough - brilliant service, and super prompt support. The best Shopify plug-in we have installed.
A must-have. I just wish they add more design customization. Functionality wise.. It's amazing, especially for the price.
Filtering based on metafield values was quickly achievable by reaching out to their support, which responded and had completed our request within about 1 hour! Rare to find support like this!
The app works very well, and any problems/requests we have had Nikita has been very quick to provide help and support. I highly recommend this app to anyone who needs to add filters to their website.
Nikita has high attention to detail and so quick to respond, happily helping me with customizing a few things. This app is everything I need for my clothing store, thank you!
This app has only one job and it can't do it properly. By default, filters that already exist add new tags automatically, fact that it's not explained anywhere. However, if you create a new tag filter from scratch it won't do that (also not mentioned anywhere). You will go crazy not understanding why certain filters just reselect all tags out of nowhere. In addition to this, the UX is atrocious. When you edit a filter there is no "save" button, so whatever you did it's done. If you add too many collections to the filter where it should appear you can't see all of them, so you will need to remember them instead (absolutely great if you onboard someone new in the company and they can't see this, yay!). The more I use this app the more I feel it's really badly done. Also, customer service was kind of arrogant.
Thank you for taking the time to provide the feedback.
We are glad to see that you are still using our app despite the challenges you experienced. We will take your feedback into consideration as we continue to improve our app and provide the best possible user experience.
We understand that technology can be frustrating at times, but it's important to communicate in a constructive and respectful manner. We provided a solution to your issue in the first response, it's a pity that you've chosen to react labeling our response as "appalling" and then "arrogant".
Our team is always here to support you. If you have any questions or need help with the app, please feel free to contact us at any time.
Great app, helpful support. Very helpful and easy to use app, website looks better with this feature and clearer to search for products. Thank you