Cloud Search & Product Filter , 707 รีวิว
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Absolutely fantastic service. Nikita is incredibly helpful, and the responses are so quick it makes life a lot easier!
Mixed Feelings on Utility and Pricing
The app is equipped with a range of useful features that potentially enhance user experience and operational efficiency. However, the actual impact on convenience and conversion rates remains under evaluation, as we are still determining how these features translate into tangible benefits. On the downside, the app is relatively expensive compared to its competitors. Recent price increases have further diminished its attractiveness, making it a less viable option for those seeking cost-effective solutions.
Thank you for sharing your review. We need to correct several inaccuracies regarding our "Cloud Search & Product Filter" app:
– Pricing: Your statement about our app's pricing being higher than others is incorrect. We compared the top eight paid search apps in the "Navigation and Search Apps" category on the App Store, and our app is more affordable than all competitors.
– Price Increases: You've mentioned multiple price increases, but this is not correct. We've had one price increase in several years, and it was by just $2. Additionally, this adjustment reflects not only inflation but also the ongoing enhancements and new features that increase the app's value. Furthermore, you were grandfathered at the old rate for several months, which wasn't acknowledged in your review.
We pride ourselves on providing excellent support and a valuable app at a fair price. If you have legitimate concerns, feel free to reach out to our support team. We're here to assist.
Regards.
Fast accurate responses when something is not working as expected.
We have been a customer for about a year now, great app, never had any glitches. customer support replies fast and helps with custom work. highly recommend.
Thank you so much for this great support - this app helps a lot and support is great.
Astonishing service. These guys really care about their customers.
I want to admit that this is one of the apps where I received the best service in Shopify. They answer quickly, fix everything and are always available! Besides that it is excellent for filters, thank you very much
Awesome app and super easy to integrate. Nikita is very responsive and able to help us on minor fixes. Highly recommend this app!
I would highly recommend this app for adding collection filters and updating the search page. We have 1000s of skus with multiple tags and hidden collections so we appreciate being able to choose what options become filters and which can be hidden. We had a few issues with design and customization which the team was able to quickly help with and fix. Highly recommend! Thank you!
A very useful and efficient App. Excellent and very fast customer service. I recommend it.