Cloud Search & Product Filter , 703 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, robust filtering, and seamless integration, especially with large product collections. Many commend the support team, particularly Nikita, for their prompt assistance with coding and custom changes. The app is noted for boosting sales and providing valuable search analytics. It's also recognized for its affordability and value for money.
Refine
-
By rating
Mixed Feelings on Utility and Pricing
The app is equipped with a range of useful features that potentially enhance user experience and operational efficiency. However, the actual impact on convenience and conversion rates remains under evaluation, as we are still determining how these features translate into tangible benefits. On the downside, the app is relatively expensive compared to its competitors. Recent price increases have further diminished its attractiveness, making it a less viable option for those seeking cost-effective solutions.
Thank you for sharing your review. We need to correct several inaccuracies regarding our "Cloud Search & Product Filter" app:
– Pricing: Your statement about our app's pricing being higher than others is incorrect. We compared the top eight paid search apps in the "Navigation and Search Apps" category on the App Store, and our app is more affordable than all competitors.
– Price Increases: You've mentioned multiple price increases, but this is not correct. We've had one price increase in several years, and it was by just $2. Additionally, this adjustment reflects not only inflation but also the ongoing enhancements and new features that increase the app's value. Furthermore, you were grandfathered at the old rate for several months, which wasn't acknowledged in your review.
We pride ourselves on providing excellent support and a valuable app at a fair price. If you have legitimate concerns, feel free to reach out to our support team. We're here to assist.
Regards.
I would highly recommend this app for adding collection filters and updating the search page. We have 1000s of skus with multiple tags and hidden collections so we appreciate being able to choose what options become filters and which can be hidden. We had a few issues with design and customization which the team was able to quickly help with and fix. Highly recommend! Thank you!
I want to admit that this is one of the apps where I received the best service in Shopify. They answer quickly, fix everything and are always available! Besides that it is excellent for filters, thank you very much
We have been a customer for about a year now, great app, never had any glitches. customer support replies fast and helps with custom work. highly recommend.
Absolutely fantastic service. Nikita is incredibly helpful, and the responses are so quick it makes life a lot easier!
This app works great both for filtering and for searching. So many filtering apps have a limit on how many metafields can be used, I have tried a lot of filtering apps. If this app does have a limit on how many metafields you can use for filtering, I have not found it. Also, the team is really responsive when you need help.
We use this app on two of our websites. The app works great for both search results and product filters. And, the customer service is the BEST! Nikita worked diligently and quickly in replacing our search and collection filters with the filters generated by their app. He integrated these into both website themes and they look and function superbly. I highly recommend this app and company!
Fast accurate responses when something is not working as expected.
Astonishing service. These guys really care about their customers.
The support received from Nikita is AMAZING! He has helped us customise this app perfectly for our needs, and we really needed something quite complex for filtering our large range of products. Superb app that we absolutely cannot do without!