Avaliações (23)

Classificação geral
5
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
Data de edição: 29 de fevereiro de 2024

Update 2: Cloudshelf has been a huge success in the past month that I have been utilizing it. I have a pop-up store located inside of a dog daycare. I do not own the dog daycare, nor do I pay the staff, I just pay rent for the space. I also do not spend more than a few minutes in this dog daycare each week. I needed some way to allow my customers to shop and securely check-out WITHOUT any interaction from the staff at the dog daycare. Cloudshelf has been a huge hit because it allows me to use banners, give full product descriptions, and is very user friendly, plus it's very eye catching. I can't say enough great things about Cloudshelf!

My advice would be to regularly make a duplicated copy of your active Cloudshelf just incase you run into the issues i've had in my previous reviews.

Definitely check out Cloudshelf!

Update: Cloudshelf has been quick to respond and correct the issues I was experiencing. I am currently using the unpaid version of Cloudshelf and it has been an integral part in developing my business. Because of this I am upgrading my review from a 3 to a 5.
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I am appreciative and do really like Cloudshelf; however, there have been multiple occasions when editing banners that suddenly my Cloudshelf "unallocates" and I have to set the entire Cloudshelf I am working on back up again. Pictures, Products, links to social media, everything.

The second issue is that none of my active coupons within Shopify work through the Cloudshelf app.

Chief Treats
Estados Unidos
3 meses usando o app
Cloudshelf Ltd deixou uma resposta 5 de fevereiro de 2024

Hello William at Chief Treats,

Thank you so much for taking the time to leave such a nice review.

We really appreciate your patience whilst we were fixing the issues you had experienced recently, and we will do our very best to ensure that your Cloudshelf experience remains smooth and efficient.

We are here to support you with any additional pop-up locations.

In the meantime, if we can help with anything else, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

Data de edição: 15 de junho de 2022

Great App and program. Only been operating for a week but we have had a fantastic response from clients. They find it easy and useful to navigate. We have been using it as a tool to showcase products that we are not currently showing in store visibly. Definitely would recommend. The team have been a delight to work with so far as well, always there on hand when we have had issues. Shout out to Sofia and Jason. Update: Having used Cloudshelf for now a couple of months, a number of new features have been added which has been beneficial. The use of having a search icon now is a bonus, saves a lot of time for us to check stock availability. Plus having Instagram and the new reviews page allows customers to scan and follow us instantly or leave a review for us without too much difficulty.

Sukie's
Reino Unido
3 meses usando o app
Cloudshelf Ltd deixou uma resposta 28 de março de 2022

Hello Shahrouz at Sukie’s,

Thank you so much for taking the time to leave us such a lovely review.

It was great to visit you at your stunning store last week and we are thrilled to be working with you. We really appreciate your support and we’re so happy to hear that Cloudshelf is helping you to showcase your awesome shoe range that is not on display in-store.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

27 de junho de 2022

I have had the pleasure of using Cloudshelf over the past year. My customers especially the children use the app in store, they then encourage their parents to engage with them viewing items without an individual staff member. When they have found an item that they want to view in-store it is much easier to take out only a few items for comparison than to bring a large selection of (for example dresses) out for the customer. They are then happy to ask to see the item as they have already completed the selection themselves and are ready to buy on many occasions. The app saves time and a lot of energy for small independents such as my shop that are really short on space and hands. I would say Cloudshelf is an invaluable tool for retailers especially small or micro retailers - with the back up support from Sofia a real bonus. Great sales tool :)

Bambinos of Brixton
Reino Unido
3 meses usando o app
Cloudshelf Ltd deixou uma resposta 11 de julho de 2022

Hello Claudette at Bambinos of Brixton,

Thank you so much for taking the time to leave us such a kind review. We really appreciate your ongoing support.

We are so happy to be working with a retailers like yourself and it's great to hear all about how Cloudshelf is helping you to showcase and sell your lovely children's clothing to your shoppers.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

25 de setembro de 2022

I am using the service and super happy with software and looking forward to have more added features.

JT Skateboard
Reino Unido
2 meses usando o app
Cloudshelf Ltd deixou uma resposta 7 de outubro de 2022

Hello Jeevan at JT Skateboard,

Thank you so much for taking the time to leave us a great review. We really appreciate your ongoing support.

We're super happy to be working with you and it's great to hear how Cloudshelf is helping you to promote your full range of skateboard products to your shoppers.

We look forward to sharing more new features with you very soon.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

11 de maio de 2022

From the initial contact, through to the delivery of Cloudshelf, I cannot recommend the product and the team highly enough. They have been supportive, communicative and, have listened to our ideas for how the software could be developed to deliver future benefits to our business—and ulitimately—our customers’ experience of Trollbeads in terms of brand and our proposition. I want to thank the entire team for their consummate professionalism and positive proactive approach to updates/support and personal visits to our work environment so that they can continue to understand our needs and commercial ambitions. Thank you all, once again, Team Trollbeads

Trollbeads
Reino Unido
2 meses usando o app
Cloudshelf Ltd deixou uma resposta 19 de maio de 2022

Hello Joanne at Trollbeads,

Thank you so much for taking the time to leave us such a lovely review.

We are really happy to be working with you and value your continuous support. Your feedback is much appreciated and we are really happy to be building in to Cloudshelf so that it reflects your brand even more.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

11 de julho de 2022

Cloudshelf has been great to allow our customers to both browse and buy our wide selection of alcohol from the convenience of their phone and tablet. Very happy with the app. Excellent customer service and support too!

The Liquor Club
Reino Unido
Aproximadamente 1 mês usando o app
Cloudshelf Ltd deixou uma resposta 11 de julho de 2022

Hello CJ at The Liquor Club,

Thank you so much for taking the time to leave us such a great review!

We are really happy to be working with you and we value your support. It's so great to know that your Cloudshelf is helping you and your customers to browse and buy your fab liquor range.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

28 de março de 2022

Such a great app, really good tool for showing customers items that we don't always have in store from our website. The team is so supportive and helpful, (particularly Sofia, she's amazing) we couldn't recommend them enough!

Whitton Pet Centre
Reino Unido
25 dias usando o app
Cloudshelf Ltd deixou uma resposta 28 de março de 2022

Hello Sandra & Carly at Whitton Pet Centre,

Thank you so much for taking the time to leave us such a kind review.

It was lovely to visit you both in-store last week and we are really happy to be working with you. We really value your support and we are glad to hear that Cloudshelf is assisting you with showing customers your fabulous pet products.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

28 de julho de 2022

I have had the experience to be introduced to this amazing platform in which is boosting my business profit. I am sure sales will increase as soon as my customers are all introduced to the new system.

Beauty & Pampering
Reino Unido
21 dias usando o app
Cloudshelf Ltd deixou uma resposta 1 de agosto de 2022

Hello Rosana at Beauty & Pampering,

Thank you so much for taking the time to leave us such a lovely review. We really appreciate your support.

We are so thrilled to be working with you and it's great to hear all about how Cloudshelf is helping you to showcase products and capture reviews in your awesome salon.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

5 de abril de 2022

Cloudshelf is a great tool to showcase products that we currently not showing as part of our showroom collection. The tablet is easy to use and a good way to engage and make customer interested. The backend support is excellent. I would strongly recommend this product to any retailers

Goldfinger
Reino Unido
19 dias usando o app
Cloudshelf Ltd deixou uma resposta 5 de abril de 2022

Hello Carl at Goldfinger,

Thank you so much for taking the time to leave us such a kind review.

We are really happy to be working with you and value your continuous support. It's so great to hear that Cloudshelf is helping you to showcase your beautiful furniture & lifestyle range.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

18 de março de 2022

I'm really happy with Cloudshelf. The customer service has been amazing and the product is fantastic.
We use Cloudshelf as an interactive catalogue to show our customers how our items look on different breeds of dogs and it has made our in-store sales easier for customers that can't bring their dog to try the items on.
I strongly recommend CLoudshelf.

OVERGLAM LONDON
Reino Unido
9 dias usando o app
Cloudshelf Ltd deixou uma resposta 18 de março de 2022

Hello Dante at Overglam,

Thank you so much for taking the time to leave us such a lovely review.

It was great to meet with the team recently and we are glad to be working with you. We really appreciate your support and we’re so thrilled to hear that Cloudshelf is helping you to showcase your awesome dog clothing range to customers.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us any time on support@cloudshelf.ai.

Best wishes,


Sofia from the Customer Success team