Cloudshelf

We were tasked with opening a store on site of our business. We were faced with a difficult decision for operating hours. We researched and found that Cloudshelf provides businesses the ability to create a self-service kiosk at a fraction of the cost compared to purchasing a kiosk set up. The app has been easy to use and the customer service has been phenomenal. Any small issue we have noticed or if our customers made a suggestion, the team was fast to add changes and is always open for feedback. I would highly recommend Cloudshelf!

Cloudshelf has enabled us to provide an easy to use self-service platform for our in-store customers, simplifying our internal processed whilst simultaneously upgrading our customer-facing offerings.

With Cloudshelf, we are able to make it easy for customers to order products that are not available in-store to be dispatched to them (or friends & family!) without the hassle of leaving the store empty handed and needing to place an online order, or require a salesperson to arrange a special delivery order at the counter. Customers can browse our entire catalogue offered from our fulfilment centre and have their order dispatched to them with ease!

A special shoutout to Sofia for her personal support and commitment to our success in utilising the platform. It is clear that Sofia, and the entire team at Cloudshelf, are truly passionate about ensuring their users achieve success and provide a high-class experience to their customers.

The platform is easy to implement and does not take long to get accustomed to. It offers an extremely useful "Preview" function that enables you to virtually previous the platform that customers will interact with, this is an invaluable feature.

The ability to offer QR payment is more than just convenient, it is pivotal in the role of offering modern payment systems that ensures the customer feels in control and safe.

I am excited to continue utilising the Cloudshelf platform for our in-store customers and I hope my continued communications with the developmental team strengthen their app.

Sono molto contento di collaborare con il team di CloudShelf. Ho trovato l'applicazione super comoda, ha soddisfatto ogni mia richiesta di utilizzo. Mi sono interfacciato con la simpaticissima e professionista Sofia che per ben 3 mesi mi ha aiutato con la configurazione e ad oggi grazie a loro sono riuscito ad aprire un mio store interamente Self-Service. Consiglio veramente a tutti di provare questa esperienza, l'app è fluida e funzionale e soprattutto ciò che è più importante è il servizio clienti e il team di ingegneri che sono pronti a trovare una soluzione che fa a caso tuo. Bravissimi e il meglio sempre, vi garantisco che 5 stelle non bastano. Bravi ragazzi, ottimo lavoro! Andrea Giordano, titolare di Grafica Point (Italia).