Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and user-friendly interface, particularly praising its time-saving capabilities in syncing products and managing orders between platforms. Its efficient performance and real-time product syncing are standout features. The customer service is noted for quick responses and effective problem-solving. Many find the app affordable and valuable for expanding their business and managing inventory across platforms.

July 20, 2023

I just loved the app it worked very well and make my life easier. The kind of app saved my life actually. I absolutely loved it. You can sync in both ways. Also, customer service was incomparable to any other app I can tell. Mohamed Hussein was amazing all the time. He followed up and sent emails to ask. I was feeling down on how to work on the system, but he showed me easy ways and made my day brighter.

Lizzy's Gems
19 days using the app
May 20, 2023

I have been and Etsy seller for almost 12 years. Today, I decided to actually build my stand alone site with Shopify. Rather than manually enter over 300 products I chose this app to assist me in exporting my listings. So far, it's working pretty great! (It's going to take some time to complete with all the variants and photos...) I also want to say that my experience with Joseph has been exceptional. Right after I downloaded this app he greeted me, in a chat window, and let me know he was there if I needed anything. A few hours later, I did have a question, and he was right there to virtually hold my hand as I hit the sync button. Excellent customer service is hard to find these days. He made what could have been a stressful moment easy and seamless. I wish he was going to hold my hand through the rest of this process!

Heart and Sol Designs
United States
About 2 months using the app
August 2, 2023

Highly, highly recommend this amazing app. I wasn't too sure how to import my Shopify products to my Etsy store, so I contacted customer support through live chat. Normie was able to help me from start to finish, importing each and every product across, along with all their details. A little work is required to refine some of the variations, but this has saved me so much time. Responses and updates were given throughout. Application also very user friendly. Highly recommend.

Sweet Tooth Melbourne
About 6 hours using the app
RITNS replied August 11, 2023

Thank you for the fantastic 5-star review! We're here whenever you'd like to share more or need help. Looking forward to exceeding your expectations again!

July 6, 2023

I am giving this app 5 stars due to the customer care and simplicity of the app. I love that it integrates directly with my Shopify interface and I don't have to open another window to view my products/inventory. I have used many other apps that feel over complicated and over priced. While there are some items that can be worked on with this app (minor issues with message verbiage or display options-but nothing major/none affecting inventory. Joseph help me a lot with his costumer service as well, super nice!

Cute Little T
United Kingdom
11 days using the app
RITNS replied July 10, 2023

Thank you for your glowing 5 stars review. It was really a pleasure assisting you today. Good luck with your business! :)
- Joseph

July 8, 2023

Great tool and offers even better customer service by Joseph! He was so amazing with his help I was able to get all my products synced. Sometimes, it takes work to find someone online due to the time difference. But once you do, they are always willing to help and knowledgeable enough to fix things. Thank you so much Joesph!

Eva Mary Boutique
RITNS replied July 10, 2023

Thank you so much for this wonderful feedback. Whenever you need assistance, please don't hesitate and reach out to us anytime of day.😊
- Joseph

September 7, 2023

I was assisted by Mohamed Hussein during the onboarding and setting up my business account, shop and products sync. Mohamed had gone well above and beyond each step of the way to the point of having a video call, screenshare and going thru every part of the process thoroughly and certainly with passion and willingness to make sure I'm totally done with the whole setup. He even was ready to be online with me syncing all my products, thank you so much for your help. Etsy definitely cares for their clients thru their customer service and their team. Again thank you again Mohamed.

Le Grand Chevalier
United States
7 days using the app
RITNS replied September 9, 2023

Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our product and service and it’s always rewarding to hear kind words. We love that you love us :)

July 17, 2023

I just finished working with Mohamed Hussein in customer service. He was able to help me understand what this app does and how to navigate syncing products. He was pleasant and courteous during our session. He was able to show me how to sync products individually, as a group or automatically.

I can see how this app can be very useful and help in making my business successful. Looking forward to using this to promote my products on more channels.

22 Frolics
United States
About 2 months using the app
July 5, 2023

The app's after service is fantastic - I was having trouble with syncing my products but Normie from customer care was fabulous at assisting me with making sure I had done everything correctly by sending screenshots, walking me through each step and even setting up a Zoom call to help.
This is by far the best service I've received in a long time! Thank you

CW Collective
About 2 months using the app
RITNS replied July 7, 2023

We are thrilled to receive another five-star review from you! Your ongoing support and positive feedback are truly appreciated. Thank you for your continued trust in our services. We are committed to providing you with exceptional experiences every time.
- Normie

August 17, 2023

I tried two... This one and cedCommerce. Honestly, both have some flaws with how they do the exporting from Shopify to Etsy. But I decided I didn't need all the bells and whistles from cedCommerce for now and I also was NOT a fan of their pricing structure. So I settled for this app mainly due to price point and we'll see if it meets my needs overall going forward. I'd give it 5 stars, but I can't due to the export issues I encountered... Such as PNG files with no backgrounds will not export well to Etsy and end up with a black background. On cedCommerce these images import better and remain fully visible (no black background). This app requires a quantity even for 100% digital products, cedCommerce does not or adds "999" by default. This app also requires a SKU (per Etsy), while cedCommerce adds their own. I also couldn't select "Social Media Templates" category from either app. So I had to go in and manually change the category on each product. And the app also didn't have any way for my exported products to be set up as digital without doing it manually. Just know that there's no perfect app for these things that may or may not affect your store. That's my two cents for what it's worth.

The Local Business Marketing Store
United States
16 days using the app
August 15, 2023

It's rare to find someone as dedicated and genuine as Mohamed. He spent a remarkable 1.5 hours on Zoom with me, ensuring that every detail was clearly understood. His approach is not only professional but also very friendly, making the entire experience feel like you're working with a trusted friend rather than just a service provider.
Mohamed's knowledge, patience, and kindness shone throughout our conversation. His commitment to ensuring that his clients receive the best possible support is truly commendable. I recommend his services to anyone seeking top-notch assistance. For him, it's not just about getting the job done, but ensuring his clients are happy and satisfied.
Thank you, Mohamed, for going above and beyond! I appreciate all your help.

Hariss Boutique
3 days using the app
RITNS replied August 19, 2023

Your kind words encourage me to continue doing my best to make sure every guest's experience is a memorable one. thanks again Rayan :), and have a wonderful day.