Carbon‑Neutral Shipping

Just uninstalled this app after the company added a bunch of extra charges without our permission. I have contacted them but they have not replied. As far as I can tell, this is a scam, until they prove otherwise.

Update: It took days, but they got back to me. They have refunded the extra charges.

Lydia with Cloverly was very helpful when I had an issue setting up the app because of my special circumstances. She and the team went directly into the store and fixed it, and now I can feel good about reducing the carbon impact of my store, while at the sametime building goodwill with my customers. So glad I found this app!

I managed 90% of the integration myself but when it didn't look quite how I wanted the Cloverly team was happy to help make some final adjustments. I really appreciate how customizable Cloverly is. From day one customers have already been selecting the offset option which is also exciting!

We have been using Cloverly for about nine months. The customization abilities are the best of any app we have in that you can customize HTML and CSS, and there is a test-mode via a URL flag, which was really helpful. Customer support is great.

We would like to see:

• reporting abilities (though Shopify's own reporting tool can cover a lot of it);
• improved customization functionality (like points below);
• fixed-width font in the customization code boxes;
• dynamically updating previews to code snippets;
• customization starter-templates or documentation for popular themes; and
• the back-end to use the Shopify design language.

Maybe just a "developer" option where everything is controlled with a single Liquid snippet would be nice, which would also help with version control.

We use Cloverly in addition to Shopify's Offset app and recommend them both to everyone.

To us installing Cloverly is a no brainer - super easy to set up (with the help of the Cloverly team - who will do it for you!). I love how you can either choose to cover the cost of greening your shipment, or ask customers to pay for it - and it's easy to go back and forth between the two options. I don't know why we didn't set this up sooner!