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Thea at CloverSync went above and beyond on countless occasions to make sure all my questions were answered and my process was as quick and easy as possible. As a retail store looking to expand online I did find this syncing process very helpful in transferring data and inventory. Unfortunately the variants of styles split into their own individual items but that was a Clover programing issue not the syncing process. Thea worked with me to better understand why this happened and offered to assist in condensing the split items. I cannot say enough good things about the amount of support and effort put forth to solve this issue and I would highly recommend this syncing platform. As a non-tech person the 24/7 help center was a godsend!
Thank you so much for this wonderful feedback. It has been a pleasure assisting you all this time and thank you also for all the efforts you have done up until now. Thank you for trusting me in handling your account and for continuously using our product. I'm just always here whenever you need any help.
- Thea
I am new to clover sync. I contacted the agent on their website and she has been really helpful! Very easy to set up.
Thank you for this great feedback. I'm happy I was able to help you set up your store and It's a pleasure assisting you! Just sit back and relax, let us do all the work. Just let us know if you need further assistance, we'll be more than happy to help.
Mohamed has been very kind in helping us with QuickSync for Clover. He identified the problem in a timely manner. Thank you.
Amazing feedback Dan! Thank you so much for giving us 5 stars!
Excellent. I highly recommend! Help with all my questions and concerns. Thank you for your help!!
We needed to have our inventory of several hundred items synced from Clover into Shopify. Customer Support Agent Joseph took charge and made sure all of our inventory was correctly uploaded into our Shopify storefront in a very timely manner. We could not be happier with the outcome of this service!!
Joseph was extremely helpful to my boss and me when navigating this new system! He simplified our process and took care of it throughout the day. Very nice customer service, fast and easy!
Thank you so much for taking the time to leave us a review! Glad I was able to get you all sorted! Have a wonderful week and best of luck with everything! ☘️
- Joseph
Faya was great and knowledgeable! She was able to give us a free upgrade so that we get the features we need for our store.
Hello! Thank you both so much for your time today and it was my pleasure assisting you! Welcome to Clover Sync! Please don't hesitate to email or chat me if you need further assistance. Have a great day ahead!
Quick and easy data transfer, also excellent customer service from Thea when I needed it - much appreciated!
Hello Katie! Thank you for your fantastic 5-star review! I truly appreciate your support. I am absolutely thrilled to hear that you had such a positive experience with our app. If there is anything else we can assist you with or if you have any further feedback or suggestions, please don't hesitate to reach out to us. - Thea 😊
Joseph was super helpful, patient and easy to work with! He was with us every step of the way during our initial set up process for CloverSync! We would definitely recommend working with him!
"Thank you so much Joy for your kind words and for our beautiful conversation. Whenever you need assistance, please don't hesitate and reach out to us anytime of day.😊"
- Joseph
Thus far the app seems to be working well. I had to receive a little assistance from Tech Support but everyone was helpful and friendly. I am trying Cloversync as a SKUIQ alternative and I must say at this point Cloversync appears to setup much easier and shows signs of functioning better. I will update this review if something changes down the road.
Hello! Thank you so much for this wonderful feedback! It surely made my day. I'm glad I was able to meet your expectations. Please don't hesitate to reach out to us anytime. Have a great weekend ahead!
- Thea :)