Reseñas (234)
Refinar
-
Por calificación
Cloversync by Rakt is an exceptional Shopify app. Seamless integration, robust features, and amazing customer support. Highly recommended!
We are grateful for your kind words and are pleased to know that our app has met your expectations. Thank you for choosing us! :)
- Angelica
I would recommend this app to others because of the great customer support and of course, the awesome features of the app.
Hello Jade! Thank you so much for your wonderful feedback and for using our app! Welcome to the Clover Sync family! Please reach out to us whenever you need our help. We'll be more than happy to assist you!
Literally any time I have a question or need something there is always an individual there to help me. I really appreciate this level of service. If your store is not syncing they really do try to resolve issues quickly, and the customer service is wonderful.
Joseph was so incredibly helpful today when I was syncing Clover and Shopify for the first time. I am not very tech savvy, and Joseph was there every step of the way confirming that things were moving along smoothly. Thanks Joseph!
Thank you so much for this glowing 5 stars review and for your feedback. Please note that we are always here to help you anytime you need help. :)
- Joseph
We had the pleasure of working with a Customer Service Agent Omar who was incredibly helpful via live chat. As a new user we wanted to be sure we were syncing everything accurately. He was helpful, informative, and directed in a way we could understand. He offered up his email after our exchange for any future needs and was able to help in more ways then one.
Customer service like this makes doing business so much better. Thank you!
I am grateful for Joseph. He helped me immediately sync my products in Shopify with my Clover account. He was super fast and knowledgeable.
Joseph helped us out a ton. We ran into an issue and he took care of it immediately! Amazing and professional service!
Oh thank you so much for this wonderful feedback. I will be always here whenever you need support. ☺
- Joseph
Works wonderfully without issues. It keeps our clover inventory synched with our Shopify store without any problems. Thank you!
Hi! I want to thank you for this wonderful feedback about the application and about the service we provided. :)
- Joseph
***** 2nd update **********
This is the 2nd update since the app is back on track and they seems (so far... now 2 weeks without bugs) to have solve the problem once for all.
It is always the same thing with those things. They are slave of everything... update by Shopify, update by the browsers, update by Clover etc.. ...
So ... so far, they reach the goal and the app is working.
Count on me to keep this review up to date if the poop hit the fan again.
Hi Alex,
Thank you so much for your wonderful feedback. I am very greatful that we are able to completely help you in setting up the app. Please don't hesitate to contact us if you have any questions.
- Angelica
At the last hour before Cyber Monday, I accidentally synced my shopify backwards to my clover POS system, and I messed up my entire inventory. I really had no idea what I was going to do, as it was really my worst nightmare on the eve of a big holiday sales day. I was fussing around trying to figure out what to do, when I heard the chat box chime, and there was Normie, seemingly reading my mind that I needed help. This after I had already tried and failed to get help from clover. In any case, I explained what went wrong and Normie told me that she could likely reverse my mistake. She stayed on the line with me while she worked her magic, and within 5 minutes, my inventory was restored. I really can't believe it, frankly. And I can honestly say I've never had such quick, efficient customer service on a chat or otherwise. 5 Stars for QuickSync and Normie for sure!