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Great customer service. The direct chat was helpful and prompt. When a problem couldn't be solved via message they were quick to set up a zoom meeting to resolve the issue. Everyone was easy to understand and very helpful.
Thank you so much for giving me the opportunity to help you. I'm glad that we were able to fix the issue that you had. Please don't hesitate to reach out to us anytime. Have a great evening ahead :)) - Thea
Mohammed is the MAN. Keeps me rolling. Immediately responds. Its crazy! Very thankful for all he does.
Joseph is exceptionally helpful at his job. He's very quick to answer all questions and gives thorough explanations. 5 STARS!!
Connected with customer service on a multiple locations, each time they told me my account was canceled and I was still getting charged. Asked for a credit because I never used the account, still waiting for a reply and still getting charged for an app I never used.
Never used because I reached out to customer service the first time for help on how to work app, no response.
We just started with shopify and so far the app has been great. Anytime I've neeed help the customer service team has been ready and happy to help. Thea, in particular, has been a huge help with every step of the way.
Your 5-star review brightened our day! We're thrilled that you're satisfied with our product. Remember, we're here to support you whenever you need assistance. Thanks a bunch for being a valued customer!
Thea helped me tremendously while connecting shopify to my clover. The chat box that appears when you open the app is such a big help. These agents are quick to respond and fix an issues. Thank you again.
Joseph was a great help! Stayed with me throughout the whole process for 2 days in a row. I would recommend him for any of your needs. Thank you Joseph for all of your help. Keep it up!
Install the app before I even had a chance to see what it would take to get the app running's and sync my inventory Joseph was logging to chat to give me a hand. As easy as it gets
Hi! I want to thank you for this wonderful feedback and for these kind words. I'm always here whenever you need help, you can reach out to me via email anytime of the day.
- Joseph
Great customer service by Thea- attentive and very helpful indeed. Thea stuck with my issue the whole time and was great
Outstanding to understand and resolve, Joseph is truly a 5 star customer service with great knowledge.
Hi Gianluca! Thank you so much for taking the time to leave us this glowing review! Have a wonderful week and best of luck with everything! ☘️
- Joseph