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Thea was awesome. THANKS FOR YOUR TIME. GREAT APP..............................................................
At the last hour before Cyber Monday, I accidentally synced my shopify backwards to my clover POS system, and I messed up my entire inventory. I really had no idea what I was going to do, as it was really my worst nightmare on the eve of a big holiday sales day. I was fussing around trying to figure out what to do, when I heard the chat box chime, and there was Normie, seemingly reading my mind that I needed help. This after I had already tried and failed to get help from clover. In any case, I explained what went wrong and Normie told me that she could likely reverse my mistake. She stayed on the line with me while she worked her magic, and within 5 minutes, my inventory was restored. I really can't believe it, frankly. And I can honestly say I've never had such quick, efficient customer service on a chat or otherwise. 5 Stars for QuickSync and Normie for sure!
Thea helped me through all the features of CloverSync, Patiently helping me with all the data sync issues I was facing and clearing my doubts on the go. Excellent service by her and the back end team.
We had the pleasure of working with a Customer Service Agent Omar who was incredibly helpful via live chat. As a new user we wanted to be sure we were syncing everything accurately. He was helpful, informative, and directed in a way we could understand. He offered up his email after our exchange for any future needs and was able to help in more ways then one.
Customer service like this makes doing business so much better. Thank you!
best customer service 100% would recommend this app to others, Mohamed Hussein was so helpful with helping me figure out my issues and getting them fixed asap!
You don't know how much your fantastic feedback means to me. thanks Angelo :)
I was performing my initial product sync and Omar, a QuickSync representative, sent me a message through their chatbot to introduce himself and offer assistance. He was professional, knowledgeable, quick to respond and, most of all, human. In an age of automated-everything, I found this to be an incredibly proactive effort. If Omar is the standard that QuickSync upholds, the bar has been set high. I'm recommending this guy for a raise and a promotion.
Amazing! Joseph was very helpful and the service was incredible. Highly recommend this app, it works exactly how we need it to work with our inventory.
I HIGHLY RECOMMEND THIS APP AS WELL AS THE CUSTOMER SUPPORT AGENT NORMIE, SHE JUMPED IN AND LITERALLY SAVED THE DAY AND GAVE ME A BETTER UNDERSTANDING OF HOW TO USE AND SYNC THE APP. I HADNT BEEN TOLD INFORMATION BY THE COMPANY I HAD HIRED. BUT SHE WAS INFORMATIVE. THANK YOU SO MUCH FOR YOUR HELP AND GIVING ME BETTER UNDERSTANDING OF HOW TO USE THIS PRODUCT.
Joseph was such a help! He made my migration and setup super easy.
Mohamed Huissen was really helpful and fullfill all my needs about my store integration.
Will Recommend Definitly this App because customer support is very nice!!!
Thank you so much for your fantastic review! Through your review we will strive more to provide best and and quality application. We are very happy to assist you! :)