QuickSync for Clover

Thea was helpful and swift. It only took 3 minutes to explain the problem and the situation was taken care of in about 15 minutes. After I was given step-by-step instructions to troubleshoot the issue if needed.

thank you

This review is based on after 30 days of use in order to provide a truthful unbias feedback.

We have both Shopify for online and Clover for retail sales. Needed something that can sync inventory and products between the two. This software works well and very simple to use. There is a learning curve and some fine tuning is also needed.

What makes this software stands out is the customer service. Always on and always there to help and coach when needed. We have use multiple apps on both Shopify and Clover this team is the most responsive when it comes to problem solving. Another reason I'd love to keep using this software is that they are constantly improving making small upgrades a step at a time. They are also open to user feedback and suggestions to new features etc. I cannot wait to see the next update!

Keep up the great work team we'd give you 10 stars if we can. Special thanks to Angelica, Joseph and Thea they have help us out alot from the very beginning!

This app has been a LIFE SAVER for my client's small business. She set up Clover as her in-store solution early on, and I wanted to use Shopify for her website sales. CloverSync has made this possible, and a HUGE thanks to their support team. I worked with Omar on live chat, and he answered all my questions and even did all the heavy lifting work for me. If I could give more than 5 stars, I would.

Connected with customer service on a multiple locations, each time they told me my account was canceled and I was still getting charged. Asked for a credit because I never used the account, still waiting for a reply and still getting charged for an app I never used.
Never used because I reached out to customer service the first time for help on how to work app, no response.

At the last hour before Cyber Monday, I accidentally synced my shopify backwards to my clover POS system, and I messed up my entire inventory. I really had no idea what I was going to do, as it was really my worst nightmare on the eve of a big holiday sales day. I was fussing around trying to figure out what to do, when I heard the chat box chime, and there was Normie, seemingly reading my mind that I needed help. This after I had already tried and failed to get help from clover. In any case, I explained what went wrong and Normie told me that she could likely reverse my mistake. She stayed on the line with me while she worked her magic, and within 5 minutes, my inventory was restored. I really can't believe it, frankly. And I can honestly say I've never had such quick, efficient customer service on a chat or otherwise. 5 Stars for QuickSync and Normie for sure!