리뷰 (37)

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2024년 6월 26일

Clyde was purchased by Cover Genius, and ever since their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and I can't find a single person who works at the company who has been able to help me. I will update the review if anyone ever gets back to me.

ONE Custom Audio
미국
앱 사용 기간 4년 초과
2024년 5월 31일

I don't know what changed but seemingly since Clyde was acquired by another company, their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and haven't even gotten so much as an automated response.

Sleeper Cell Computers
미국
앱 사용 기간 1년 초과
2024년 4월 26일

Not Working. No Solution. No Customer Service. 1 month with this deal.

Kalm NOW
미국
앱 사용 기간 9개월
2020년 10월 24일에 편집됨

They not accepting new accounts for 60 months something i didn't heard until I contacted support. I literally had this app for a while and nothing showing on my products still. Im sure 6 months for me already pass.

Canine's World
미국
앱 사용 기간 11개월
답글 Cover Genius개 2021년 2월 16일

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to our team and proactive support. All merchants now receive a personal follow-up from our Sales team within 1 business day after installation of our application to ensure eligibility and coverage compatibility. Have a question? Contact support@joinclyde.com today.

2019년 10월 27일

They don't provide a UI to directly download invoices for bookkeeping.
my emails for invoices ended up ignored without answers.
I ended up removing the app since I can't continue with this low-quality support.

Carbon Fiber 365
독일
앱 사용 기간 6개월
답글 Cover Genius개 2019년 10월 28일

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to support agents by contacting support@joinclyde.com, with a SLA response of 1 business day. Our product is constantly evolving, and we now enable our retailers to automatically access their Invoices and Reconciliation files directly through our Dashboard.

2020년 6월 27일

they aren't accepting new accounts for 6 months. Something they don't tell you unless you reach out to the support team after wasting hours of your time trying to install and integrate the app.

JettyGemTrust
미국
앱 사용 기간 3일
답글 Cover Genius개 2021년 2월 16일

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to our team and proactive support. All merchants now receive a personal follow-up from our Sales team within 1 business day after installation of our application to ensure eligibility and coverage compatibility. Have a question? Contact support@joinclyde.com.

2023년 4월 13일

It's just trash. I am building a drop shipping furniture store and whoever they are sent me a reply saying that I am not a good fit. TRASH!!!

bazaarmart.net
미국
앱 사용 기간 대략 3시간